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What is Case IQ?

Case IQ simplifies the management of HR, fraud, compliance investigations, and additional processes through its i-Sight platform. This cloud-based tool enables organizations to effectively oversee their investigations and assess outcomes. Key functionalities offered by i-Sight encompass case assignment, collaboration, trend analysis, case review, and workflow notifications, enhancing the overall investigative process. By leveraging these features, organizations can improve efficiency and ensure thoroughness in their investigative efforts.

What is Altia SmartCase?

SmartCase provides an adaptable and cost-effective records management system designed for various sectors, including government, public, and private enterprises. This comprehensive solution acts as a flexible platform for managing incidents, investigations, and cases, allowing users to navigate their cases effectively through user-friendly visuals and workflows. With SmartCase, you can tailor the organization and management of your cases to fit your unique requirements, ensuring a customized case management experience. Altia offers unwavering support throughout every stage, from the initial setup to ongoing operations, which helps to reduce any interruptions in your routine tasks. This dedication to assistance remains in place for the entire duration of your contract with Altia. The SmartCase system is engineered to securely gather vital information in the format you prefer, promoting smooth communication among all parties involved in the investigative process. In partnership with Microsoft, SmartCase emphasizes security while providing a robust management experience. As a result, SmartCase not only simplifies case management for organizations but also fosters improved collaboration and operational efficiency, ultimately driving better outcomes in case handling. Additionally, the platform's intuitive design makes it accessible for users of all skill levels, ensuring that everyone can effectively contribute to the case management process.

Media

Media

Integrations Supported

Gmail
JD Edwards EnterpriseOne
Microsoft Outlook
Oracle CRM On Demand
SAP Business One
Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Case IQ

Date Founded

1999

Company Location

Canada

Company Website

www.caseiq.com

Company Facts

Organization Name

Altia

Date Founded

2002

Company Location

United Kingdom

Company Website

www.altiaintel.com/case-and-investigation-management/

Categories and Features

AI HR

Not specified

Complaint Management

Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Issue Tracking
Quality Assurance Management
Routing

HR Case Management

Not specified

HR Compliance

Not specified

Human Resources

360 Degree Feedback
Compliance Management
Performance Management
Time & Attendance Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Whistleblowing

Not specified

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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