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What is CaseXellence?

Enhance the case management process and applicant experience through a unified platform. • Streamline the integration of knowledge, communication, workflows, and resources to effectively oversee caseloads. • Offers robust security features and can be implemented on a FedRAMP certified cloud with adherence to PCI, NIST, and ADA standards. • Incorporates integrated fraud prevention measures and identity verification systems. • Adapt quickly to meet the increasing expectations of citizens. Accelerate: Resolve cases more efficiently with immediate access to data and collaborative tools. • Streamline workflows to boost overall productivity. • Cut down on operating expenses. • Automate processes for heightened efficiency and reduced costs. • Leverage data analytics for informed decision-making to maximize return on investment. Connect: • Gather customer information while gaining insights through comprehensive analytics and reporting capabilities. • Utilize AI and machine learning for enhanced document processing and customer support. • Foster improved communication and engagement with citizens. • Deliver superior services to the community, ensuring their needs are met effectively.

What is CaseFlow?

CaseFlow® meticulously tracks every aspect of your workflow, ensuring that no detail is overlooked. It allows you to monitor critical deadlines and appointments with ease. You will receive timely alerts for follow-ups from essential external organizations. Instantly determine the next steps required for any case you are managing. Whether you are on an iPad or smartphone, adding new case information is a simple process. Don't let being away from your desk impede your documentation—just snap a photo, jot down the key points, and keep moving forward. Caseworkers can retain a high level of control and professionalism, with constant reminders of pending tasks and immediate access to case data. The use of automation tools can greatly minimize the time spent on paperwork, making the entire process more efficient. Your sensitive information is protected through encryption and backup options that ensure easy recovery when needed. Role-specific permissions ensure that team members access only the information pertinent to their responsibilities, reducing unnecessary distractions. With comprehensive reporting capabilities, you can adopt a proactive stance in managing your duties rather than simply responding to issues as they come up. Stay updated on the latest developments and make informed decisions about where to focus your efforts. This system is crafted to enhance case management specifically within health and human services. By utilizing CaseFlow®, you can significantly improve your workflow and elevate the quality of service you provide. In a fast-paced environment, such efficiency not only saves time but also enhances overall service delivery.

Media

Media

Integrations Supported

Matter Center for Office 365
Oracle PeopleSoft
Salesforce

Integrations Supported

Matter Center for Office 365
Oracle PeopleSoft
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Speridian Technologies

Date Founded

2003

Company Location

United States

Company Website

casexellence.speridian.com

Company Facts

Organization Name

CaseFlow

Date Founded

2017

Company Location

United States

Company Website

caseflow.global

Categories and Features

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

Categories and Features

Adoption Agency

Accreditation / Compliance Management
Automated Notifications
Case Management
Communications Management
Family Portal
Fundraising / Donations Management
Home Studies Management
Mobile Access
Online Checklists
Volunteer Management

Camp Management

Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Campgrounds
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management

Foster Care

Adoption Management
Automated Reminders
Available Families Database
Case Management
Checklists
Child Intake
Education Requirements Tracking
Family Portal
Foster to Adopt
Online Applications
Online Licensing Forms
Payments Tracking
Placement Management
Reporting
Respite Credits Tracking
Treatment Management

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

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