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What is Cendyn CRM?

Cendyn represents a revolutionary CRM and CDP solution designed to help hoteliers forge deeper connections with their guests while enhancing revenue generation. By offering total management over guest databases, it allows for highly personalized interactions that can significantly elevate guest satisfaction and drive more direct bookings. Not only does Cendyn provide robust marketing automation capabilities across various channels, but it also streamlines the guest journey and sales processes. With its cloud-based infrastructure, hoteliers can effectively leverage data to create tailored experiences that resonate with their clientele, ultimately fostering loyalty and repeat business. In a competitive market, utilizing Cendyn can transform how hotels engage with their guests and maximize profitability.

What is Bingo CRM?

Bingoforge is a leading provider of AI-powered sales automation solutions purpose-built for the hospitality and travel industry. Its innovative platform, Bingo CRM, serves as a 360-degree hotel sales management hub that automates daily operations, optimizes lead pipelines, and strengthens customer engagement. The system enables hotels to replace fragmented tools and manual spreadsheets with a unified dashboard that covers customer management, proposal generation, rate negotiation, and performance tracking. With mobile and responsive design, teams can access critical data, reports, and sales pipelines across devices—ensuring smooth collaboration and real-time visibility. Bingo CRM Lite caters to small hotels and resorts with essentials like daily sales reports and lead management, while Business and Enterprise versions expand into comprehensive CRM ecosystems with PMS, IVR, RMS, CRS, and POS integrations. Enterprise users benefit from built-in modules for budgeting, loyalty programs, guest feedback, expense control, and AI-driven insights through BI dashboards. The software’s flexibility allows hotels to add or remove applications based on growth and operational complexity. Automation across key areas—such as RFP management, rate handling, and customer communication—reduces workload while boosting productivity. Bingoforge’s commitment to usability ensures teams can generate quick proposals, monitor KPIs, and analyze sales trends without technical expertise. Altogether, it provides an end-to-end automation platform that helps hospitality businesses enhance performance, cut manual effort, and drive measurable revenue growth.

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Media

Integrations Supported

Google Ads
HiJiffy
Opera
SIHOT
Sojern Traveler Platform
SynXis
Triptease
Zapier

Integrations Supported

Google Cloud Platform

API Availability

API Availability

Has API

Pricing Information

Pricing is determined by several factors including, but not limited to, number of rooms, integrations, and Cendyn products purchased, to name a few. Please contact us for more information.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Cendyn

Date Founded

1996

Company Location

United States

Company Website

www.cendyn.com/cendyn-crm/

Company Facts

Organization Name

Bingoforge

Company Location

India

Company Website

www.bingoforge.com/myhotelcrm-sales-automation

Categories and Features

CRM

Email Marketing
Marketing Automation Integration
Segmentation

Hospitality Property Management

CRM
Marketing Automation
Multi-Property
Single Property

Hotel CRM

Not specified

Categories and Features

Hotel CRM

Not specified

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