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What is Cendyn Loyalty?

Prioritize the needs and desires of your guests by providing them with distinct and tailored experiences that encourage their return visits. Cendyn's all-encompassing Loyalty solution, enhanced by our highly regarded content management system (CMS), allows you to effectively oversee your own content, images, and promotional offers, enabling smooth operation of loyalty programs tailored for any hotel or brand. This platform empowers you to craft unforgettable experiences by supporting a variety of program types, including stay, nights, recognition, birthday celebrations, and surprise perks. • Harness the potential of CMS: Take charge of your content, images, and offers through a powerful CMS that boosts engagement, adoption, and direct bookings. • Customized member portal: Members can easily log in using their social media accounts to track loyalty status, redeem rewards, and access exclusive offers. • Timely rewards: Acknowledge your members with personalized rewards such as points, vouchers, and touchless gift cards at the perfect moments. • Tailored offers: Provide dynamic communications in multiple languages, including customized offers, member rates, and reward notifications. • Versatile loyalty solutions: With a flexible tier structure and rules engine, members can enjoy exclusive earning opportunities and curated segmentation that cater to their preferences. This adaptability ensures that your loyalty program remains relevant and engaging over time.

What is Bluestar Loyalty?

BlueStar's loyalty program is crafted to support small businesses such as retail shops, restaurants, and hotels in building lasting customer relationships. It is essential for your staff to be prepared to use branded promotional materials effectively to encourage every customer to participate in the rewards program. The sign-up process is straightforward; customers can enroll by filling out a form or registering directly on your website. Furthermore, you have the capability to send targeted communication via email from your loyalty program's back office, allowing you to reach out to specific individuals or groups. Once the emails are sent, monitoring their success is easy. Customers will earn 1 point for every dollar they spend by presenting their loyalty card or phone number during their transactions. You have the discretion to set the reward threshold, deciding when customers qualify for rewards. We recommend offering rewards that range from 5% to 15% of the total purchase amount, based on your profit margins. The process for redeeming rewards is both smooth and automated, enhancing the customer experience. This approach not only makes customers feel valued but also fosters their loyalty, resulting in increased repeat visits to your establishment. Consequently, this initiative not only boosts customer satisfaction but also contributes to the overall success of your business.

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Integrations Supported

Emburse Expense Professional
Frontdesk Anywhere
Little Hotelier
Maestro PMS
Maropost
Mitel Teamwork
MyHMS
Opera
Oracle Cloud Infrastructure
RMS Cloud
ResortSuite SALES & CATERING
Rezcontrol
SevenRooms
Sitecore
Smart Hotel Software
SpaSoft
SynXis
WebRezPro
Windsurfer CRS
apaleo

Integrations Supported

Emburse Expense Professional
Frontdesk Anywhere
Little Hotelier
Maestro PMS
Maropost
Mitel Teamwork
MyHMS
Opera
Oracle Cloud Infrastructure
RMS Cloud
ResortSuite SALES & CATERING
Rezcontrol
SevenRooms
Sitecore
Smart Hotel Software
SpaSoft
SynXis
WebRezPro
Windsurfer CRS
apaleo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cendyn

Date Founded

1996

Company Location

United States

Company Website

www.cendyn.com/loyalty/

Company Facts

Organization Name

Bluestar Loyalty

Date Founded

2015

Company Location

United States

Company Website

www.bluestarloyalty.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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