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What is Cendyn Loyalty?
Prioritize the needs and desires of your guests by providing them with distinct and tailored experiences that encourage their return visits. Cendyn's all-encompassing Loyalty solution, enhanced by our highly regarded content management system (CMS), allows you to effectively oversee your own content, images, and promotional offers, enabling smooth operation of loyalty programs tailored for any hotel or brand. This platform empowers you to craft unforgettable experiences by supporting a variety of program types, including stay, nights, recognition, birthday celebrations, and surprise perks.
• Harness the potential of CMS: Take charge of your content, images, and offers through a powerful CMS that boosts engagement, adoption, and direct bookings.
• Customized member portal: Members can easily log in using their social media accounts to track loyalty status, redeem rewards, and access exclusive offers.
• Timely rewards: Acknowledge your members with personalized rewards such as points, vouchers, and touchless gift cards at the perfect moments.
• Tailored offers: Provide dynamic communications in multiple languages, including customized offers, member rates, and reward notifications.
• Versatile loyalty solutions: With a flexible tier structure and rules engine, members can enjoy exclusive earning opportunities and curated segmentation that cater to their preferences. This adaptability ensures that your loyalty program remains relevant and engaging over time.
What is Cendyn CRM?
Cendyn represents a revolutionary CRM and CDP solution designed to help hoteliers forge deeper connections with their guests while enhancing revenue generation. By offering total management over guest databases, it allows for highly personalized interactions that can significantly elevate guest satisfaction and drive more direct bookings. Not only does Cendyn provide robust marketing automation capabilities across various channels, but it also streamlines the guest journey and sales processes. With its cloud-based infrastructure, hoteliers can effectively leverage data to create tailored experiences that resonate with their clientele, ultimately fostering loyalty and repeat business. In a competitive market, utilizing Cendyn can transform how hotels engage with their guests and maximize profitability.
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Integrations Supported
Google Ads
Opera
SIHOT
SynXis
ALICE
Agilysys Analyze
Avvio
Emburse Expense Professional
Infor HMS
Marigold Engage
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing is determined by several factors including, but not limited to, number of rooms, integrations, and Cendyn products purchased, to name a few. Please contact us for more information.
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Cendyn
Date Founded
1996
Company Location
United States
Company Website
www.cendyn.com/loyalty/
Company Facts
Organization Name
Cendyn
Date Founded
1996
Company Location
United States
Company Website
www.cendyn.com/cendyn-crm/
Categories and Features
Customer Loyalty
Customer Activity Tracking
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
CRM
Email Marketing
Marketing Automation Integration
Segmentation
Hospitality Property Management
CRM
Marketing Automation
Multi-Property
Single Property
Hotel CRM
Not specified