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What is Centra Auto?

Centra Auto is a cloud-driven customer relationship management (CRM) platform designed specifically for the automotive industry. This software features a comprehensive suite of tools that cater to different segments within the automobile market. It functions as a reliable dealership management system (DMS) for vehicle sales and distribution, and it also serves as an effective workshop management solution for garages. Moreover, it provides a specialized software tool for auto parts retailers and operates as a complete automotive CRM for car rental and leasing businesses. A key highlight of Centra Auto is its highly customizable nature, allowing it to adapt to the specific needs of various businesses. Furthermore, it can effortlessly integrate with pre-existing enterprise resource planning (ERP) systems, which helps avoid data duplication and promotes a seamless workflow for its users. This adaptability and integration capability make Centra Auto a valuable asset for any automotive business seeking to enhance its operational efficiency.

What is BDC.AI?

BDC.AI is a cutting-edge platform that utilizes artificial intelligence as a Business Development Center specifically designed for automotive dealerships, enhancing lead engagement through various channels including phone calls, text messages, and emails. This robust system allows for instant replies to incoming inquiries, efficiently handles follow-ups, manages appointment scheduling, and quickly transfers qualified leads to live staff in a matter of seconds. The virtual agents can be tailored to reflect the dealership's distinct branding, tone, and operational standards. Moreover, the platform offers seamless integration with more than 20 CRM and DMS systems, creating a holistic omnichannel experience that includes SMS, email, chat, and social media, and supports multilingual communication in over ten languages. Running year-round, BDC.AI guarantees that every lead is addressed, achieving an impressive average response time of around two seconds and providing self-service options for customers to set up or adjust their appointments. In addition, the platform emphasizes top-tier security with SOC 2 compliance and presents comprehensive analytics that monitor individual salesperson performance as well as end-of-day reports for effective tracking of shows and sales. By doing so, BDC.AI not only improves customer interactions significantly but also enhances the overall efficiency and productivity of the dealership operations, leading to greater success in the competitive automotive market. Ultimately, this innovative solution empowers dealerships to stay ahead by ensuring that every potential customer receives prompt and personalized attention.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Centra Hub

Date Founded

2015

Company Location

United Arab Emirates

Company Website

centrahub.com/verticals/automobile.html

Company Facts

Organization Name

BDC.AI

Date Founded

2020

Company Location

United States

Company Website

www.bdc.ai/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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