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What is Cerb?

Cerb acts as an all-encompassing platform for your team's contact center data. It allows you to create records to keep track of essential elements like survey responses, form entries, customer satisfaction scores, orders, suppliers, assets, products, deals, client feedback, courses, students, licenses, and a wealth of other information. You can improve your data tracking by incorporating fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice selections, picklists, record links, URLs, or open-ended text fields. Moreover, if you find that existing options do not meet your needs, you have the ability to design your own unique field types. This creates a dynamic web of interconnected data that can be accessed through powerful search queries. For example, if you're looking for a list of email exchanges with customer support that were resolved in the past year, started on a weekday but took place outside of standard working hours, involved healthcare clients in Europe with a workforce exceeding 100 employees, did not have an active service-level agreement, included at least one female executive, required over a week for a response, and excluded any PDF files larger than 1MB, Cerb can easily cater to that specific request. Such extensive features empower you to meticulously oversee every aspect of your data management, ensuring nothing is missed. In this way, Cerb not only streamlines your processes but also enhances your team's overall efficiency.

What is AudioForms?

AudioForms revolutionizes the way feedback is collected by allowing users to integrate voice responses into their forms, giving a more personal and detailed insight than traditional text-based answers. The platform features an easy-to-use drag-and-drop form builder, enabling users to create custom forms that combine audio input fields, text questions, multiple-choice options, and more. Once the form is shared, respondents can submit their voice responses from any device, offering more authentic and nuanced feedback. AudioForms automatically transcribes these voice responses, turning them into readable text for quick analysis. With an intuitive response dashboard, all feedback is centralized, allowing for easy organization and playback of responses. This modern form builder helps businesses and teams capture real, meaningful insights in a way that goes beyond typical surveys or questionnaires.

Media

Media

No images available

Integrations Supported

Slaask
Wufoo
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

$30 per seat per month

Pricing Information

$99/month
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Webgroup Media

Company Location

United States

Company Website

cerb.ai/

Company Facts

Organization Name

AudioForms

Date Founded

2025

Company Location

United States

Company Website

getaudioforms.com

Categories and Features

Collaboration

Calendar Management
Chat / Messaging
Contact Management
Document Management
Real Time Editing
Task Management
Video Conferencing

Categories and Features

Online Form Builders

Not specified

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