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What is ChatHelp.ai?

Engage with your Private AI Knowledge base to boost your productivity by having an AI assistant that is well-versed in details about you, your competitors, your work, or your academic pursuits. By leveraging this technology, you can conserve both time and resources in customer service, as the AI can facilitate interactions with potential clients through a Website Chat Widget available around the clock, thus enhancing your sales opportunities. Additionally, you can train the AI with your website's data and other relevant documents to tailor its responses effectively. Incorporating AI-driven Survey, Voting, and Feedback tools will enable you to gain deeper insights into your customers’ preferences and opinions. Furthermore, you can receive prompt answers to your inquiries based on the latest information available, as our Chatbot is equipped with over 10,000 top-notch business and academic prompts. The system supports a variety of file formats including pdf, word, excel, ppt, and many others, while also integrating seamlessly with platforms like WordPress, Zapier, Notion, and Slack, to name a few. This versatility ensures that you can create a customized AI chatbot that fits your specific needs, providing you with a comprehensive knowledge base for improved decision-making. With support for over 40 languages, the potential to enhance your operations is boundless.

What is CareColl?

Tailor your widget to embody your unique style or complement your site's design seamlessly. By employing proactive chat triggers, you can turn casual browsers into prospective customers, thereby enhancing your sales efforts through automated messages triggered by specific user behaviors. Our conditional loading feature allows you to strategically enable the live chat widget in the most critical areas of your site. Furthermore, an efficient offline messaging tool empowers visitors to send you messages and attach files, even when you are not available for a chat session. Users also have the option to conveniently email themselves a transcript of their conversation directly through the widget. Operators have the ability to monitor visitors' navigation paths in real-time within the chat interface, with their complete journey stored in chat history for future reference. To further streamline customer service, a comprehensive email client is integrated for representatives managing individual email queries, ensuring fluid communication and improved support experiences for both customers and agents. This combination of features not only enhances visitor engagement but also fosters a more personalized interaction with your audience.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Notion
Slack
Trello
WordPress
Yelp
YouTube
Zapier
Zendesk
monday.com

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Notion
Slack
Trello
WordPress
Yelp
YouTube
Zapier
Zendesk
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month/user
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChatHelp.ai

Date Founded

2023

Company Location

Latvia

Company Website

chathelp.ai/

Company Facts

Organization Name

Intellial Solutions

Date Founded

2011

Company Location

India

Company Website

www.intellial.com

Categories and Features

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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