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What is ChatHelp.ai?

Engage with your Private AI Knowledge base to boost your productivity by having an AI assistant that is well-versed in details about you, your competitors, your work, or your academic pursuits. By leveraging this technology, you can conserve both time and resources in customer service, as the AI can facilitate interactions with potential clients through a Website Chat Widget available around the clock, thus enhancing your sales opportunities. Additionally, you can train the AI with your website's data and other relevant documents to tailor its responses effectively. Incorporating AI-driven Survey, Voting, and Feedback tools will enable you to gain deeper insights into your customers’ preferences and opinions. Furthermore, you can receive prompt answers to your inquiries based on the latest information available, as our Chatbot is equipped with over 10,000 top-notch business and academic prompts. The system supports a variety of file formats including pdf, word, excel, ppt, and many others, while also integrating seamlessly with platforms like WordPress, Zapier, Notion, and Slack, to name a few. This versatility ensures that you can create a customized AI chatbot that fits your specific needs, providing you with a comprehensive knowledge base for improved decision-making. With support for over 40 languages, the potential to enhance your operations is boundless.

What is Charla?

Charla serves as a comprehensive live chat solution designed to enhance customer engagement by enabling businesses to interact with website visitors in real-time, which significantly improves conversion rates and delivers outstanding support experiences. The platform includes a user-friendly agent dashboard accessible on any device, providing valuable insights into visitor interactions and historical conversations, while allowing for quick responses using pre-set replies and a thorough knowledge base. With the ability to customize AI-driven chatbots in under a minute, Charla utilizes both proprietary and publicly available information to optimize customer interactions and qualify leads before passing them along to human agents. Its adaptable chat widget can be personalized to align with brand aesthetics and supports multiple languages, all while maintaining GDPR compliance through built-in consent features. Moreover, the proactive engagement tools allow businesses to track visitor behavior in real-time, facilitating effective connections with prospective customers. This suite of capabilities positions Charla as an invaluable asset for businesses aiming to strengthen customer relationships and stimulate sales growth, ultimately contributing to a more dynamic and responsive customer service environment. In this way, Charla empowers companies to not only meet but exceed customer expectations efficiently.

Media

Media

Integrations Supported

WordPress
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Magento
Notion
Shopify
Slack
Trello
WooCommerce
Yelp
YouTube
Zapier
Zendesk
monday.com

Integrations Supported

WordPress
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Magento
Notion
Shopify
Slack
Trello
WooCommerce
Yelp
YouTube
Zapier
Zendesk
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$29/month/user
Free Trial Offered?
Free Version

Pricing Information

$6 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChatHelp.ai

Date Founded

2023

Company Location

Latvia

Company Website

chathelp.ai/

Company Facts

Organization Name

Charla

Company Location

United States

Company Website

charla.com

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Popular Alternatives

Popular Alternatives

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