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What is ChatMarshal?

We are excited to unveil a groundbreaking live chat service for businesses, marking a global first in the industry. Located in Johannesburg, South Africa, our privately-owned company has been serving clients worldwide since 2016, focusing on both small to medium-sized enterprises and larger organizations. Our innovative Hybrid Chatbot System underscores the vital importance of human agents in the live chat experience. At ChatMarshal, we are dedicated to offering an affordable live chatbot platform that empowers businesses to improve their sales and customer support through our outsourced live chat services. As trailblazers in this domain, we proudly claim the distinction of being the first company worldwide to develop a hybrid solution that combines chatbot and live chat functionalities. Our approach serves as our unique selling proposition (USP), emphasizing the necessity of human interaction in the live chat framework. While we harness AI to assist our human agents, our ongoing commitment to enhancement means that we continually incorporate more advanced AI features into our systems, ensuring optimal performance. This commitment to evolution not only keeps us at the forefront of technology but also guarantees that our clients are equipped with the finest tools for exceptional customer engagement, ultimately fostering lasting relationships with their own customers.

What is Carrot quest?

Improve customer support by implementing chatbots alongside extensive knowledge repositories. Carrot Quest's tools enable revenue enhancement on websites without requiring extra traffic, all while boosting user assistance. Furthermore, business chat has become the leading approach for increasing sales and providing customer service. This method not only simplifies communication but also creates a more interactive and enjoyable experience for users. As businesses continue to adopt these technologies, the potential for enhanced customer satisfaction and loyalty grows significantly.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Bitrix24
CoMagic
Dialogflow
Facebook
Fedelta Point of Sale
Google Analytics
InSales
Kommo
Mixpanel
Omnidesk
OpenCart
Slack
Telegram
UseDesk
WordPress
Zapier
Zendesk
retailCRM

API Availability

API Availability

Has API

Pricing Information

$4 per month

Pricing Information

$10.80 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

ChatMarshal

Date Founded

2016

Company Location

South Africa

Company Website

chatmarshal.com

Company Facts

Organization Name

Carrot quest

Date Founded

2014

Company Location

Russia

Company Website

www.carrotquest.io

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Live Chat

Not specified

Categories and Features

Live Chat

Not specified

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