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What is Checkout DM?

Checkout DM is a social-commerce platform tailored for merchants and creators leveraging Instagram for selling their products. It seamlessly connects an Instagram professional account with a product catalog, enabling automated checkout processes through direct messages, which include product discovery, story replies, and comment triggers that initiate direct messages. Customers can conveniently receive product information and payment links directly in their Instagram inbox, while sellers benefit from a robust dashboard that allows them to manage chats, customer interactions, orders, returns, inventory, shipping updates, and sales analytics. Payments can be made through various integrated payment gateways or handled manually if preferred. Eligible plans come with enhanced features like shareable catalog pages, coupon options, follow-up reminders for abandoned carts, collaboration tools for teams, and outbound webhooks for integration with other services. By utilizing Checkout DM, businesses can adeptly manage product inquiries and order fulfillment through social interactions, eliminating the need for a separate online store. This creative solution not only simplifies the purchasing journey but also fosters stronger customer engagement on social media platforms, ultimately driving sales and enhancing brand loyalty.

What is ChatGent?

ChatGent is a cloud-based messaging and commerce platform powered by AI, tailored for online retailers, service providers, medical facilities, restaurants, and agencies. It effectively manages customer queries across numerous messaging channels including website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by employing pre-approved business information, which helps funnel conversations to staff through a centralized inbox. With real-time synchronization of product catalogs from Shopify and WooCommerce, customers can browse and make purchases through messages, images, or screenshots that correspond to the catalog offerings. Furthermore, teams are enabled to engage with comments on Facebook and Instagram, capture potential leads, oversee orders from start to finish, utilize AI Copilot features, and assess performance metrics. The platform also supports multilingual interactions with customers, accommodating languages such as Banglish, Roman Urdu, Hinglish, and Arabizi, while its intuitive dashboard is available in both English and Bengali, guaranteeing a smooth experience for a wide range of users. By integrating these functionalities, ChatGent aims to significantly enhance customer engagement and optimize business workflows across diverse industries, ultimately leading to improved customer satisfaction and operational efficiency.

Media

No images available

Media

No images available

Integrations Supported

Instagram
PayPal
Razorpay
Shippo
Shiprocket
Stripe

Integrations Supported

Instagram
Facebook Messenger
Shopify
Telegram
WhatsApp
WooCommerce

API Availability

API Availability

Has API

Pricing Information

₹1,499/month
The free plan is ₹0/month. The Starter plan is ₹1,499/month. Plans are billed monthly and can be canceled anytime. Checkout DM states there is no setup fee and no Checkout DM sales commission.
Free Version

Pricing Information

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Checkout DM

Date Founded

2026

Company Location

India

Company Website

checkoutdm.com

Company Facts

Organization Name

Factoryze

Company Location

Bangladesh

Company Website

chatgent.chat

Categories and Features

Social Commerce

Not specified

Categories and Features

AI Chatbots

Not specified

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