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What is Cimpl?

Upland Cimpl offers a cloud-based, multitenant telecom expense management solution that allows organizations to effectively oversee their Enterprise Digital Footprintâ„¢, which encompasses the intricate inventory, costs, and usage of IT, telecom, and wireless services. Their software-as-a-service platform integrates actionable data analytics while automating various business processes to maximize return on investment in technology assets. By automating these processes, organizations and their employees can efficiently manage, control, and align their resource consumption at scale. This not only enhances operational efficiency but also allows companies to focus on strategic initiatives.

What is Avotus ReflectR?

Unlock unparalleled insights into your utilization of UC&C, call performance, user interaction, productivity levels, and financial implications. At Avotus, we understand how crucial your UC&C platform is in cultivating an effective remote work environment. We also recognize the limitations associated with standard reporting tools provided by various UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To genuinely improve UC&C practices, gain a competitive advantage, and optimize results, you need more than just the fundamental reporting, archiving, and retrieval functionalities. ReflectR equips you with Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts, enabling your leadership and management teams to swiftly evaluate usage trends in your UC&C platform, thereby enhancing employee productivity and engagement across the board. This all-encompassing solution not only simplifies your processes but also reinforces strategic decision-making, paving the way for sustainable success in your organization. With ReflectR, you can take informed actions that propel your business forward.

Media

Media

Integrations Supported

Integrations Supported

Amazon Chime
Amazon Connect
Cisco Jabber
Cisco Unified Communications Manager
Microsoft Teams
Skype

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Not specified

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Upland Software

Date Founded

2010

Company Location

United States

Company Website

uplandsoftware.com/cimpl/

Company Facts

Organization Name

Avotus

Date Founded

1981

Company Location

Canada

Company Website

www.avotus.com

Categories and Features

Cloud Management

Billing & Provisioning
Cost Management
Multi-Cloud Management
Workflow Approval

IT Management

Hardware Inventory
IT Budgeting
License Management
Scheduling
Software Inventory
User Activity Monitoring

Telecom Expense Management

Billing for Data
Billing for Voice
Chargeback Tracking
Contract Negotiation
Internal Cost Allocation
Usage Reporting

Wireless Expense Management

Move / Add / Change Options
Procurement Management
Usage Reporting

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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