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What is CityProtect?

CityProtect, embedded within the CommandCentral Community solution, acts as a public platform aimed at improving community involvement and promoting partnerships with law enforcement agencies. This platform caters to public safety organizations that wish to become part of our network, as well as individuals looking for help and information about CityProtect.com. Serving as an essential connection between the community and public safety organizations, CityProtect.com facilitates effective communication and collaboration. While the homepage and primary navigation of CityProtect cannot be altered for individual agencies, those with specific subscription plans can enhance their agency-specific pages by adding more content and adjusting certain tip URLs on the crime map. Subscribers to the premium version of the crime map also have the ability to customize the "Submit a Tip" link for incidents and modify their agency panel. For assistance with these functionalities, users are encouraged to consult the training section provided. Moreover, individual users can conveniently set a default location by creating a home link, which significantly improves their navigation experience on the platform. This feature ensures that users can swiftly access pertinent information that is specific to their area of interest, ultimately fostering a stronger sense of community engagement and safety awareness.

What is AgencyWeb IWM?

AgencyWeb®, IWM is an online solution designed to streamline the management of public safety personnel. Its advanced infrastructure elevates the efficiency of management practices within the public safety sector. Users can choose between a comprehensive Enterprise solution that includes all applications or the more flexible Enterprise Lite option, which allows for the addition of applications as needed. This platform serves as a hub for overseeing workforce operations, enabling the tracking of employee activities while providing insights into the financial implications of services rendered. Additionally, it automates intricate scheduling needs around the clock, ensuring that workforce efforts are reported accurately in terms of what was done, where, and the associated costs. It guarantees that qualified personnel are appropriately assigned and compensated fairly. Furthermore, it enables better control of overtime expenses while maintaining adequate staffing levels. By eliminating payroll inaccuracies that arise from manual processes, it significantly enhances operational efficiency. The system also centralizes the management of training, monitors asset returns, and facilitates asset assignments, while promoting seamless data sharing with other systems for enhanced collaboration. Overall, AgencyWeb® IWM is a comprehensive tool that enhances public safety workforce management and operational effectiveness.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

CityProtect

Company Website

cityprotect.com/agency-support

Company Facts

Organization Name

Orion Communications

Date Founded

1998

Company Location

United States

Company Website

www.orioncom.com/agencyweb-iwm-download-brochure

Categories and Features

Crime Analytics

Not specified

Law Enforcement

Case Management
Certification Management
Court Management Integration
Crime Scene Management
Field Reporting
Incident Mapping
Investigation Management
Scheduling

Public Safety

Not specified

Categories and Features

Government

Compliance Management
Fixed Asset Management
Inventory Management

Law Enforcement

Certification Management
Court Management
Court Management Integration
Dispatching
Evidence Management
Incident Mapping
Scheduling

Public Safety

Not specified

Workforce Management

Employee Lifecycle Management
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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