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What is Citywide Maintenance?

Citywide Maintenance is a comprehensive CMMS designed to transition municipal operations from reactive "break-fix" cycles to a sophisticated, proactive maintenance strategy. By integrating public service requests directly with internal work orders and preventative programs, the system ensures that departmental efforts are always aligned with the community’s highest priorities. The platform’s configurable logic allows for custom-built approval paths and task hierarchies, ensuring the software adapts to your existing organizational structure rather than forcing a one-size-fits-all approach. The solution enhances visibility across the entire maintenance lifecycle through real-time inventory tracking, automated recurring schedules, and detailed labor costing. This granular data allows managers to identify bottlenecks, optimize parts management, and justify budget requirements with hard evidence. Field teams stay connected via a ruggedized mobile app, which allows for instant documentation and data capture directly at the asset site—ensuring the office is always working with the most current operational data.

What is Trimble Cityworks?

Cityworks is the preferred solution for municipal governments and utility organizations aiming for effective project management. Our cutting-edge public asset management and permitting system, which is centered on GIS technology, is crafted to oversee every phase of infrastructure, including permits, construction, maintenance, and eventual decommissioning. By exclusively leveraging Esri® ArcGIS®, Cityworks allows you to fully utilize your authoritative GIS data, providing a holistic solution that significantly boosts your agency's operational performance. We partner with you in the mission to build safe, resilient, and smart communities. By integrating field operations with office management, Cityworks empowers your team with superior data, deeper insights, and better decision-making tools. Furthermore, our platform simplifies the permitting process and encourages effective communication with both clients and stakeholders, ensuring that all parties remain aligned throughout each project. With a commitment to facilitating local agencies in realizing their objectives, Cityworks continuously seeks innovative ways to enhance community development. This dedication to progress ensures that every project not only meets expectations but also contributes to the long-term success of the community.

Media

Media

Integrations Supported

Moneris
Paymentus
Questica Performance
mPACS

Integrations Supported

GeoCivix
Hyland IDP
NilNexus
Procify Workflow
Radley Data Collection
Radley iSC
Selectron Relay
Stabicad
Trimble EC-CAD
Trimble Field Points
Verifi3D
inHANCE

API Availability

Has API

API Availability

Pricing Information

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PSD Citywide

Date Founded

2003

Company Location

Canada

Company Website

www.psdcitywide.com/software-solutions/cmms-system/

Company Facts

Organization Name

Trimble

Date Founded

1978

Company Location

United States

Company Website

assetlifecycle.trimble.com/en/products/software/cityworks

Categories and Features

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Work Order Management

Maintenance Management

Asset Tracking
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Self Service Portal
Work Order Management

Permit

Not specified

Public Works

Compliance Management
Contract Management
Equipment Maintenance
Fixed Asset Management
Project Management
Service Request Management
Work Order Management

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