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What is CivicRecordsOnline?

CivicRecordsOnline is a specialized software solution crafted for the effective management of public records requests, specifically tailored for city clerks and records professionals. This platform centralizes all requests, providing detailed information about the requester, the necessary data, compliance deadlines per state regulations, dispatched records, and a complete audit trail. Each subscription tier is equipped with redaction features, enhancing user privacy and compliance. The Instant Privacy Scan function pinpoint sensitive information, including names, addresses, phone numbers, Social Security numbers, and license numbers, presenting them as draft redactions for users to review and approve. Furthermore, users can utilize the Find & Fix Everywhere tool, which allows for the simultaneous removal of specified names or phrases throughout all documents. The Permanent Safety Lock feature guarantees that redactions are securely embedded in a flattened release document, eliminating the possibility of reversal. Additionally, the Smart Medical Catching function identifies health-related data and highlights the names of minors, ensuring thorough protection of sensitive information. Redaction is executed through deterministic pattern matching, providing consistent results for identical inputs every time. The software adheres to public records laws in all 50 states, encompassing deadline regulations and business day calculations, which is essential for compliance. Pricing plans vary from $99 to $499 per month, with no contracts or implementation fees, making it accessible. Moreover, government agencies can benefit from a 14-day free trial to fully explore the software's capabilities. Such a comprehensive suite of features establishes CivicRecordsOnline as an indispensable resource for efficiently handling public records requests and maintaining transparency in government operations.

What is Civic Marketplace?

Civic Marketplace functions as a principled entity dedicated to enhancing public services through the promotion of transparency, efficiency, and robust stakeholder engagement. We firmly believe in the significance of public service and work tirelessly to assist our member governments and the communities they serve. Central to our mission is the commitment to uphold the public interest, as we advocate for the needs of our member governments with unwavering integrity and accountability. Additionally, we focus on creating opportunities for small, local, and diverse businesses, including those owned by minorities and women, fostering a competitive landscape that drives economic growth in our regions. By enforcing transparent procedures, we ensure competitive pricing and optimal value for our members, which helps build trust and promotes responsible management of public resources. Our streamlined operations are crafted to improve efficiency while complying with all legal and procedural standards, facilitating seamless operations. In our efforts, we also prioritize collaboration among stakeholders, creating a shared vision that allows communities to flourish collectively. Ultimately, our goal is to cultivate an environment where every stakeholder can thrive and make meaningful contributions to their communities.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$99/month per agency
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Paldam LLC

Date Founded

2026

Company Location

United States

Company Website

www.civicrecordsonline.com

Company Facts

Organization Name

Civic Marketplace

Company Location

United States

Company Website

www.civicmarketplace.com

Categories and Features

Categories and Features

Government

Not specified

Procurement

Not specified

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