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What is Clarity Connect?

Clarity Connect is a specialized solution crafted for seamless utilization with Skype for Business, allowing for smooth integration that requires no additional software installations. Users, including agents and supervisors, can easily access its capabilities by simply opening their web browser, facilitating a hassle-free experience. This platform coexists with the existing Skype for Business infrastructure and call management, capitalizing on its unified communications and collaboration features while ensuring the high voice quality and reliability that users expect from Skype for Business. As a cloud-based option, Clarity Connect empowers organizations to establish a contact center that complements their on-premises Skype for Business environment. Additionally, it does away with the necessity for further on-site infrastructure or software clients, resulting in reduced costs and improved operational efficiency. Developed by Perficient, Clarity Connect is designed to scale effortlessly to meet the intricate demands of widely distributed contact centers, all without the financial burden of costly hardware or the need for specialized operational staff. This adaptability makes it an excellent choice for businesses aiming to enhance their communication processes and optimize their overall strategy. Moreover, its ease of integration and cost-effectiveness position it as a compelling option for organizations looking to innovate in their customer engagement efforts.

What is Audio Hijack?

Capture audio from a variety of applications, including VoIP calls on services like Skype, and web streams in Safari, among others. You can also record sounds from external hardware, such as microphones and mixers. Furthermore, it’s possible to capture all audio playing on your Mac at the same time! If it’s audible, Audio Hijack can record it. Just select an application as your audio source in Audio Hijack, hit the record button, and you can save its output. The software is highly effective for capturing audio from various input devices like mixers and microphones too. By utilizing the System Audio source, you can achieve an extensive recording of everything that can be heard on your Mac in a single go. There is an abundant range of streaming audio accessible online, and Audio Hijack allows you to preserve it for offline listening pleasure. You can easily record conversations from services like Skype, FaceTime, Google Talk, or any other VoIP platform. Its customizable recording options grant podcasters remarkable control and accuracy in their projects. If you're experiencing limitations with your laptop's speakers, you can use Volume Overdrive to enhance the audio for a clearer and more enjoyable listening experience. This adaptability ensures that users can customize their audio experience according to their specific preferences and requirements. With Audio Hijack, you can fully immerse yourself in your audio projects while having the tools necessary to optimize sound quality effortlessly.

Media

Media

Integrations Supported

Amazon Connect
FaceTime
Facebook
Google Chat
HCL MyXalytics
Safari
Salesforce
Shoutcast
Skype
Twitch
VoiceBase
YouTube

Integrations Supported

Amazon Connect
FaceTime
Facebook
Google Chat
HCL MyXalytics
Safari
Salesforce
Shoutcast
Skype
Twitch
VoiceBase
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$59 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Perficient

Date Founded

1994

Company Location

United States

Company Website

www.perficient.com/what-we-do/platforms-and-technology/clarity-connect

Company Facts

Organization Name

Rogue Amoeba

Company Location

United States

Company Website

rogueamoeba.com/audiohijack/

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

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