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What is Clientpulse?
Clientpulse serves as an effective tool for gathering and interpreting user feedback from multiple channels, including app reviews, support inquiries, and survey answers, to identify the underlying causes of user churn, challenges, or overall satisfaction with your offerings. By employing sophisticated clustering methods, it transcends basic summaries to accurately identify and measure the most common themes. Insights derived from this analysis are showcased in an interactive Voice of Customer dashboard, where users can click on any chart to delve into the original discussions that informed each insight. The platform features a dynamic taxonomy that is continuously updated as new trends emerge, allowing your team to engage with relevant categories without the burden of manual classification. Furthermore, the built-in sentiment analysis highlights negative feedback that conventional metrics such as NPS or CSAT might miss, equipping you to tackle issues proactively and boost positive referrals. This all-encompassing strategy not only enhances user retention rates but also cultivates a richer understanding of customer desires and behaviors. Ultimately, Clientpulse serves as a vital resource for businesses aiming to refine their products and align more closely with customer expectations.
What is CitizenMe?
CitizenMe is a global platform that empowers 'Digital Citizens' to harness the CitizenMe app for gathering their personal data, gaining insights about themselves, and discovering tailored products and services. Members choose to share their data with beloved brands and supported causes on their own terms. This approach enables companies to create ongoing human data interactions. By engaging in rich, anonymized discussions with real consumers in real-time, businesses can achieve a level of personalization that not only satisfies users but also promotes personal empowerment, boosts business development, and creates a beneficial social impact for their brand. Stay updated with immediate, on-the-spot surveys featuring genuine individuals, supported by validated multi-variate data (where quality is prioritized over speed), along with stunning data visualizations, image collections, and interactive charts. Our flexible payment method operates on a pay-as-you-go basis, and we’ve optimized our pricing model for your ease, ensuring you obtain maximum value without unnecessary complexity. Furthermore, this strategy enables brands to forge deeper, more meaningful connections with their audience, which enhances trust and cultivates loyalty over time, ultimately transforming the consumer-brand relationship into one that is more engaging and collaborative. This evolution not only benefits brands but also empowers consumers to take control of their data and its potential.
Integrations Supported
App Store
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk
Integrations Supported
App Store
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
$30 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Clientpulse
Company Location
United States
Company Website
clientpulse.ai/
Company Facts
Organization Name
CitizenMe
Date Founded
2014
Company Location
Germany
Company Website
www.citizenme.com/business-page/