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What is Clientrol?

Manage, promote, and regulate client retainers and inquiries with ease while handling each client request seamlessly. The Client Portal is secured with a unique Username and Password for safe access. Clients have the capability to track their remaining retainer time and purchase additional hours as needed. Projects can be conveniently exported in PDF format for straightforward sharing. Users can initiate work requests through a customized form, and the feature for managing approval requests can be switched on or off as desired. Time can be added to a request either through manual input or by utilizing a timer, providing flexibility in handling tasks. Requests have the option to be visible or hidden, and clients can access requests without triggering notifications. An option is available to require approval before closing requests, with limitations on submitting new requests if there are no hours left. Payments are directly credited to your PayPal or Stripe account with a 0% processing fee, giving you complete financial control. The user-friendly client access dashboard ensures immediate visibility of all client activities, including real-time updates on online clients and manager availability, which significantly boosts overall operational efficiency and communication. Additionally, the system's design promotes a streamlined workflow, making it easier for clients and managers to collaborate effectively.

What is Admin24?

A service desk designed to streamline the intake of client requests can facilitate the acceptance of applications through various channels, such as email, web forms, CRM systems, instant messaging platforms, social media, and APIs. Additionally, it enables the customization of request routing and the assignment of service level agreements (SLAs) to ensure timely responses. This flexibility allows organizations to enhance their customer service efficiency significantly.

Media

Media

Integrations Supported

Bitrix24
Telegram
VK
WaAPI
WhatsApp

Integrations Supported

Bitrix24
Telegram
VK
WaAPI
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Pricing Information

$30
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Clientrol

Date Founded

2016

Company Location

Ireland

Company Website

clientrol.com

Company Facts

Organization Name

Admin24

Date Founded

2021

Company Location

Uzbekistan

Company Website

admin24.uz/

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Categories and Features

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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