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What is Clinibase?

Our platform provides comprehensive support specifically designed for your clinical trial needs by utilizing state-of-the-art cloud technology. Clinibase enables your organization to realize significant enhancements in both operational efficiency and productivity. Instead of using a one-size-fits-all approach with our Clinical Trial Management System, we recognize that each organization has its own unique systems and workflows. As a result, Clinibase is fully adaptable to cater to the specific requirements and needs of your clinical trial. Additionally, we conduct surveys to pinpoint challenges, emphasize areas needing improvement, and automate various aspects of your daily clinical trial processes. Our social integration tools allow you to quickly find and recruit suitable participants, greatly speeding up the recruitment process. Furthermore, we focus on participant engagement by providing seamless communication channels that encourage high retention rates and create positive experiences for all participants involved. By ensuring that data is meticulously documented and securely managed, you can bolster the integrity of your trials. Moreover, our dedicated approach to customization and efficiency positions Clinibase as an essential ally in your clinical research efforts, ensuring that you can navigate the complexities of clinical trials with confidence and success.

What is AppHelp?

As customers navigate their digital journeys, they encounter diverse support needs. Position yourself as a trusted advisor by delivering training solutions that ease the transition to new services or improve current offerings with ongoing assistance. By outsourcing your productivity support tasks, you can focus on your core business goals tied to digital transformation. AppHelp offers a comprehensive suite of migration, onboarding, and continuous support services that enable you to meet and exceed the expectations set by Microsoft and Google’s Cloud Partner Programs. Help your small and medium-sized business clients lower their on-site IT costs with a solid Help Desk solution that can effectively diagnose and resolve issues across a range of platforms, from cloud applications to networking devices and computers. Empower your business clients to take part in the intelligent revolution by providing all-encompassing IoT solutions that integrate devices, applications, and consistent support. Furthermore, AppHelp extends remote assistance for security systems, access control, audio/visual equipment, and an extensive range of other technology needs, ensuring comprehensive coverage for your clients. By providing such a wide array of support services, you not only build stronger relationships with your customers but also significantly improve their overall satisfaction and success in the digital landscape. Ultimately, this commitment to exceptional support will differentiate your business from competitors and solidify your reputation as a leader in the field.

Media

Media

Integrations Supported

Adobe Advertising Cloud
Amazon Web Services (AWS)
AppDirect
AppWise
BlueSnap
Cisco Secure Cloud Analytics
Coveo
G2
Google Cloud Platform
Google Workspace
IBM Cloud
Kount
Microsoft 365
Shippo
VMware Cloud
WalkMe
Worldpay

Integrations Supported

Adobe Advertising Cloud
Amazon Web Services (AWS)
AppDirect
AppWise
BlueSnap
Cisco Secure Cloud Analytics
Coveo
G2
Google Cloud Platform
Google Workspace
IBM Cloud
Kount
Microsoft 365
Shippo
VMware Cloud
WalkMe
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cardiobase

Date Founded

1989

Company Location

Australia

Company Website

cardiobase.com/clinibase/

Company Facts

Organization Name

AppDirect

Date Founded

2009

Company Location

United States

Company Website

www.appdirect.com/products/apphelp

Categories and Features

Clinical Trial Management

21 CFR Part 11 Compliance
Document Management
Electronic Data Capture
Enrollment Management
HIPAA Compliant
Monitoring
Patient Database
Recruiting Management
Scheduling
Study Planning

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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