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What is Clovatel?

Clovatel is a cutting-edge hotel management system hosted in the cloud, designed to address the needs of modern hospitality with all necessary features included. This extensive platform boasts modules such as a Self-Service Kiosk, a mobile app for housekeeping, a mobile app for room service, and various other functionalities. The Self-Service Kiosk comes with state-of-the-art features, including facial recognition, the ability to scan passports and NRICs, cash collection, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoding system. Guests can leverage the kiosk for numerous self-service functions, including checking in and out, as well as more advanced features like extending stays or upgrading accommodations. Furthermore, the Clovatel Housekeeping App optimizes the cleaning workflow by automatically alerting housekeepers about when guests check in or out, alongside which rooms need attention. Once housekeepers finish their assignments, they can update room statuses, facilitating effective communication and management throughout the hotel. By integrating these user-friendly technologies, Clovatel not only improves operational efficiency but also significantly enhances the overall guest experience, making it an indispensable tool for hospitality providers.

What is CODE2ORDER?

The digital guest folder significantly improves personalized service at hotels, catering to guests' needs at every stage of their stay, including before, during, and after their time at the establishment. With the introduction of CODE2ORDER, hotels can offer an entirely automated check-in experience, enabling guests to submit all required information for both check-in and check-out via their own devices or kiosks situated at the front desk. Furthermore, the Journey Mailing solution allows hotels to automate the sending of timely and relevant emails to guests, thus removing the necessity for manual sending once the templates are established. This digital assistant empowers guests to conveniently fill out their check-in details from home or while on the move, which greatly minimizes wait times at the front desk and ensures a more enjoyable arrival experience. Consequently, this digital framework not only optimizes hotel operations but also plays a crucial role in boosting overall guest satisfaction, ultimately leading to a more memorable stay. The enhanced service experience fosters loyalty and encourages guests to return for future visits.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Ionesoft Solutions Pte Ltd

Company Website

www.clovatel.com

Company Facts

Organization Name

CODE2ORDER

Date Founded

2015

Company Location

Germany

Company Website

www.code2order.com

Categories and Features

Hotel Housekeeping

Not specified

Hotel Management

Not specified

Room Service

Not specified

Categories and Features

Hotel Management

Not specified

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