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What is Cluda?

Cluda represents a cutting-edge platform that utilizes artificial intelligence to streamline the analysis, comparison, and automation of insurance policy renewals, empowering brokers and insurance experts to refine their back-office operations by eliminating manual checks, reducing error risks, and speeding up vital processes. Through the use of intelligent document ingestion, Cluda efficiently uploads and standardizes complex policy documents across various formats, such as PDF and Word, while incorporating advanced optical character recognition (OCR) and AI to automatically extract essential data and clauses. Additionally, the platform creates clear side-by-side policy comparisons that highlight differences in coverage, exclusions, and terms, complete with direct links to the original documents for straightforward verification, thereby reducing the risk of missing changes and ensuring adherence to compliance standards. Furthermore, Cluda arranges the analyzed data into tailored renewal reports that align with specific firm templates, drastically cutting down the time required for manual reporting and enhancing client communication. To further enrich the user experience, it provides an AI-driven assistant that addresses coverage inquiries and offers valuable policy insights, ultimately strengthening the decision-making processes for insurance professionals. This combination of features positions Cluda as an essential tool in modern insurance practices, ensuring efficiency and accuracy in a rapidly evolving industry.

What is Cara?

Cara by Oyster Technologies, Inc. is a comprehensive AI-driven service and communication platform tailored for insurance agencies, brokerages, and MGAs. It unifies policy servicing, customer support, and internal collaboration under one intelligent system, powered by domain-trained generative AI. The platform consists of modular components that work together—Copilot, Service, Communication, and Knowledge—each designed to automate distinct parts of the insurance workflow. With Copilot, agents can analyze quotes, compare contracts, summarize policies, and automate form generation for faster bind submissions. The Service module centralizes all customer inquiries into a unified ticketing environment, where AI drafts responses, generates COIs, and automates follow-ups. Cara’s Communication AI enables around-the-clock support via voice and email, triaging calls, capturing claim FNOLs, and routing requests instantly. The Knowledge module lets teams upload and search across vast document sets, extracting insights and answers from policy data with secure, private AI models. Integrations with leading CRMs and AMS platforms, including Google Workspace, Outlook, Salesforce, and HubSpot, ensure a seamless fit within existing infrastructure. Designed with compliance and privacy at its core, Cara keeps all client and policy data encrypted and agency-owned. By automating over 70% of servicing workflows and saving each agent more than 10 hours per week, Cara transforms insurance operations into a faster, smarter, and more scalable business model.

Media

Media

Integrations Supported

Microsoft Word

Integrations Supported

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Cluda

Date Founded

2024

Company Location

United States

Company Website

www.cluda.ai/

Company Facts

Organization Name

Oyster Technologies

Date Founded

2024

Company Location

United States

Company Website

www.getcara.ai/

Categories and Features

AI Insurance

Not specified

Insurance

Not specified

Categories and Features

AI Insurance

Not specified

Insurance

Not specified

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