Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website
  • Amazon Bedrock Reviews & Ratings
    72 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,380 Ratings
    Company Website
  • Convoso Reviews & Ratings
    688 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    16 Ratings
    Company Website
  • Boomi Reviews & Ratings
    839 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    195 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,642 Ratings
    Company Website
  • VirtualPBX Reviews & Ratings
    143 Ratings
    Company Website
  • Vertex AI Reviews & Ratings
    713 Ratings
    Company Website

What is Cognigy.AI?

Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.

What is Basis?

Basis acts as a powerful tool designed to enhance the productivity of accountants by integrating AI agents that streamline routine tasks and workflows. These intelligent assistants are tailored to understand accounting practices and can adapt to various projects, collaborating effectively with human professionals. By integrating with existing systems such as ledgers and document management, Basis enables accountants to offload monotonous tasks while preserving their current processes. This cutting-edge platform not only helps accounting experts improve their efficiency and reduce errors but also allows them to allocate more time to strategic planning and decision-making by entrusting repetitive tasks to AI agents. Furthermore, Basis signifies a remarkable evolution in the way accounting teams utilize technology, paving the way for improved operational effectiveness and innovation in the field. The potential for enhanced collaboration between humans and AI within this sector opens up new possibilities for future advancements.

Media

Media

Integrations Supported

8x8 Contact Center
Alexa
Amazon Connect
BambooHR
Confluence
Dialogflow
Google Assistant
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft SharePoint
NICE CXone Mpower
Salesforce
Slack
Sunshine Conversations
Tungsten Communications Manager
Twilio
Zendesk
monday.com

Integrations Supported

8x8 Contact Center
Alexa
Amazon Connect
BambooHR
Confluence
Dialogflow
Google Assistant
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft SharePoint
NICE CXone Mpower
Salesforce
Slack
Sunshine Conversations
Tungsten Communications Manager
Twilio
Zendesk
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cognigy

Date Founded

2016

Company Location

Germany / United States

Company Website

www.cognigy.com

Company Facts

Organization Name

Basis

Date Founded

2023

Company Location

United States

Company Website

getbasis.ai

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

Popular Alternatives

kama DEI Reviews & Ratings

kama DEI

kama.ai

Popular Alternatives

Yellow.ai Reviews & Ratings

Yellow.ai

Bitonic Technology Labs
Giselle Reviews & Ratings

Giselle

ROUTE06