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What is CollectIC?

Our platform is consistently evolving to unveil innovative features and enhancements. By utilizing our state-of-the-art technology, we take pride in maintaining a leading edge, which allows you to operate more efficiently and effectively than ever before. We have embraced the latest advancements to create an intelligent solution that optimizes your collections process, facilitating faster operations while guaranteeing a smooth experience for all parties involved. CollectIC comes equipped with a dedicated mobile application, specifically developed to empower debtors in managing their finances and providing them direct access to your support teams. This functionality enables seamless communication with your business, allowing debtors to request payment links and establish their own payment plans with ease. We designed CollectIC Mobile not only to empower debtors in managing their accounts but also to alleviate the demands on your support team by automating a multitude of ticket activities. This combined approach not only simplifies operations but also boosts customer satisfaction by equipping debtors with the necessary tools to effectively manage their financial obligations. Ultimately, our continuous enhancements aim to create a more user-friendly environment for both debtors and your organization.

What is CSS IMPACT?

An agent-free "AI" (Artificial Intelligence) digital engagement bot designed for consumer and debtor interactions in areas such as credit, billing, collections, and revenue cycle management. This "Digital & Voice First AI" service technology is capable of addressing frequently asked questions and processing payments, while also facilitating account negotiations in a manner that prioritizes a seamless and positive experience for users. Additionally, it enhances operational efficiency by automating routine tasks, allowing human agents to focus on more complex issues.

Media

Media

No images available

Integrations Supported

Integrations Supported

BillingTree
DELECO
Nuvei
Payscout

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CollectIC

Date Founded

2019

Company Location

Netherlands

Company Website

collectic.io

Company Facts

Organization Name

CSS, Inc

Date Founded

2004

Company Location

United States

Company Website

www.cssimpact.com

Categories and Features

Accounts Payable

Not specified

Debt Collection

Not specified

Categories and Features

Accounts Payable

Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

AI Lending

Not specified

AI Receptionists

Not specified

AI Voice Agents

Not specified

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Speech Recognition
Virtual Assistant

Corporate Tax

Compliance Management
Data Import / Export
Data Verification
Electronic Filing
Exception Notification
For Nonprofits
For Partnerships
K-1 Reporting
Payroll & Employer Forms
Status Tracking

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Finance

Not specified

Government

Not specified

Loan Servicing

Not specified

Sales Tax

Address Validation
Audit Trail
Consumer Use Tax
Exemption Management
Tax Calculator
Tax Filing
Taxability Verification
Transaction Tracking
Value Added Tax (VAT)

Tax Practice Management

Approval Process Control
Billing & Invoicing
Client Management
Client Portal
Document Management
Due Date Tracking
Scenario Planning
Tax Filing
Tax Forms
Workflow Management

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