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What is ComAround Knowledge?

ComAround Knowledge is a certified knowledge management and self-service solution that effectively captures, organizes, and disseminates information throughout the support process. As a reputable expert in knowledge management and self-service software, ComAround Knowledge revolutionizes how businesses deliver support, ultimately enhancing productivity, lowering expenses, boosting customer satisfaction, and creating new revenue opportunities. With its innovative approach, organizations can leverage knowledge to streamline operations and foster a more efficient support environment.

What is Auros ?

Enhance your team's capabilities by delivering the most accurate information precisely when and where it is needed. Auros IQ expertly embeds knowledge into users' workflows, facilitating its reuse and making it easily accessible. Often, organizations overlook the immense value of knowledge that remains dormant, hidden within static documents scattered across various locations and silos. By extracting this information, Auros IQ integrates it into a software solution that intelligently shares insights with users as they engage in their tasks, ensuring that this vital knowledge is effectively utilized. This platform can be seamlessly incorporated into your current systems and customized to align with any workflow, ensuring a user-friendly experience for all departments within your organization. While there are many reasons for organizations to adopt Auros IQ, users frequently uncover creative uses that surpass its initial purpose. This flexibility not only enhances productivity but also cultivates a culture of ongoing improvement and fosters collaboration among team members, ultimately driving organizational success. Moreover, the ability to adapt to evolving needs ensures that the platform remains relevant and beneficial over time.

Media

Media

Integrations Supported

Kindly
Salesforce Agentforce Service
ServiceNow
Zendesk

Integrations Supported

Kindly
Salesforce Agentforce Service
ServiceNow
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$30.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ComAround

Date Founded

1999

Company Location

Sweden

Company Website

www.comaround.com

Company Facts

Organization Name

Auros Knowledge Systems

Date Founded

2001

Company Location

United States

Company Website

www.aurosks.com

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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