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What is Comsys Hotel Management?
A complete front office solution, paired with a robust restaurant point of sale and a comprehensive back office system, offers a holistic approach to management. This platform adeptly handles both group and individual reservations, provides centralized booking capabilities, supports numerous properties, and keeps detailed guest records, including notes and tracking. It also integrates travel agent agreements and rate classifications, facilitates electronic reservations, and allows tour operators to input e-rooming lists through an online portal. The system includes features such as automatic routing, inventory management, confirmed bookings, and insights into market demographics and business origins, all while ensuring a meticulous audit trail is maintained. It provides valuable data across various sectors, including operational, analytical, financial, and managerial areas. Furthermore, this solution enables the automated generation of tailored web reports, which can be set up for regular email delivery to specified recipients. With its comprehensive guest history and rigorous tracking of room history, the system guarantees meticulous monitoring of all transactions and customer interactions. In essence, it significantly boosts operational efficiencies while fostering better management of customer relationships, ultimately leading to improved service delivery.
What is ArpónWin Surfing?
In an industry where constant oversight of information is crucial, the Arpon Cloud platform streamlines this task effectively. It allows users to reserve and manage different types of rooms and spaces for groups, providing tools to adjust rates, track account statements, oversee income, and handle electronic invoicing—all remotely, without needing to be on-site. Users can conveniently access and monitor each reservation, along with their corresponding billing and account records. The platform delivers real-time data on operational income from bookings and production statistics for agencies and businesses over designated periods. It supports guest check-ins with or without advance reservations and facilitates modifications to room assignments, folio updates, billing adjustments, and room allocations even prior to guest arrival. In addition, users can track the status and cleanliness of rooms using a mobile device, enabling them to assign housekeeping staff and mark rooms as out of service as needed. Furthermore, the system seamlessly integrates with various external providers, including channel managers and electronic spreadsheets, ensuring that connectivity between platforms is smooth. This all-encompassing approach not only boosts operational efficiency but also significantly enhances the guest experience, leading to higher satisfaction and loyalty. Overall, the Arpon Cloud platform represents a modern solution for managing hospitality operations in a fast-paced environment.
Integrations Supported
Amadeus Central Reservations System (CRS)
Booking.com
Expedia
Omnibees
ReservHotel
Sabre Airport Management
iHotelier
Integrations Supported
Amadeus Central Reservations System (CRS)
Booking.com
Expedia
Omnibees
ReservHotel
Sabre Airport Management
iHotelier
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Comsys Software
Date Founded
1984
Company Location
Egypt
Company Website
www.comsyssoftware.com/index.php/solutions/ultra
Company Facts
Organization Name
Arpón Enterprise
Date Founded
1982
Company Location
Mexico
Company Website
arpon.com.mx/software-pms/
Categories and Features
Categories and Features
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management