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What is Concilio?
The intelligence platform crafted to leverage the capabilities of hotel and guest information provides valuable insights that can significantly enhance guest experiences. By acknowledging each guest's connection both online and on-site, the platform transforms the way hotels interact with their clientele. Our distinctive guest scoring mechanism reveals the authentic identity behind every reservation and evaluates their potential value to the hotel. The Concilio Insight Engine™ offers practical insights that enable you to connect and market to guests, whether on an individual basis or as part of larger groups. Specifically designed for modern hoteliers, the system allows for flexible interaction with data in your preferred style. Effortlessly navigate user-friendly dashboards to uncover various guest personas and demographic segments. It integrates reservation and guest information from diverse hotel systems into a single, all-encompassing stream. Moreover, you can enhance guest profiles with additional insights derived from our exclusive classification and segmentation techniques. With a visually appealing and user-friendly interface, you can explore and manipulate your enriched data effortlessly. This platform not only ensures that each guest feels appreciated and recognized but also fosters a memorable experience that builds long-term loyalty and encourages repeat visits. By prioritizing personalization, the platform ultimately transforms the hospitality experience into something extraordinary.
What is Cendyn CRM?
Cendyn represents a revolutionary CRM and CDP solution designed to help hoteliers forge deeper connections with their guests while enhancing revenue generation. By offering total management over guest databases, it allows for highly personalized interactions that can significantly elevate guest satisfaction and drive more direct bookings. Not only does Cendyn provide robust marketing automation capabilities across various channels, but it also streamlines the guest journey and sales processes. With its cloud-based infrastructure, hoteliers can effectively leverage data to create tailored experiences that resonate with their clientele, ultimately fostering loyalty and repeat business. In a competitive market, utilizing Cendyn can transform how hotels engage with their guests and maximize profitability.
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Integrations Supported
Integrations Supported
Google Ads
HiJiffy
Opera
SIHOT
Sojern Traveler Platform
SynXis
Triptease
Zapier
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing is determined by several factors including, but not limited to, number of rooms, integrations, and Cendyn products purchased, to name a few. Please contact us for more information.
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Concilio Labs
Date Founded
2013
Company Location
United States
Company Website
www.conciliolabs.com
Company Facts
Organization Name
Cendyn
Date Founded
1996
Company Location
United States
Company Website
www.cendyn.com/cendyn-crm/
Categories and Features
Hotel CRM
Not specified
Categories and Features
CRM
Email Marketing
Marketing Automation Integration
Segmentation
Hospitality Property Management
CRM
Marketing Automation
Multi-Property
Single Property
Hotel CRM
Not specified