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What is Contegix?

Contegix empowers organizations to collaborate effectively in today’s digital landscape. As Atlassian Platinum Partners and engaged participants in the Drupal Community, we provide IT service desk solutions tailored to your needs. Our expertise encompasses consulting, application management, and secure, compliant hosting services, all aimed at helping your organization reach its objectives. Whether your company utilizes Atlassian tools, has developed a site using Drupal, or seeks to alleviate the burden of help desk responsibilities from your IT teams, we are here to support you. Together, we can enhance productivity and streamline operations to foster better teamwork.

What is Clearlane CAPA?

Clearlane CAPA is a cutting-edge application designed for Jira Cloud, specifically aimed at teams working in quality and regulatory compliance across industries like medical devices, pharmaceuticals, and ISO 9001 manufacturing. This app enables teams to convert existing Jira work items—such as complaints, nonconformities, deviations, and audit findings—into CAPAs without requiring extra issue types, workflows, or fields. It streamlines a systematic approach that includes containment measures, a Five Whys root-cause analysis, the development of a signed action plan, links to Jira actions, and a planned effectiveness evaluation; if the effectiveness assessment is found lacking, it reverts to the root-cause analysis stage. Users can also examine associated CAPAs, leverage JQL for CAPA data inquiries, export data in CSV format, and generate PDF documentation that encompasses workflow history, actions taken, signatures, and a thorough audit trail. Moreover, CAPAs can be initiated directly from requests submitted via Jira Service Management, and a read-only Rovo agent is available to address questions about CAPA records. Built on the Atlassian Forge platform, this application guarantees that all records are securely housed within the customer's Atlassian environment, ensuring a seamless integration experience. By adopting this distinctive method, teams in regulated sectors can significantly boost the efficiency and effectiveness of their quality management processes, ultimately leading to improved compliance outcomes. The app's user-friendly interface further enhances its accessibility, making it a valuable tool for organizations striving to maintain high standards in quality assurance.

Media

Media

Integrations Supported

Jira
Jira Service Management
Bitbucket
Confluence
Drupal
Jira Align
Joomla!
Magento
Opsgenie
WordPress

Integrations Supported

Jira
Jira Service Management
Atlassian Rovo

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$59/month
$59/month up to 10 users, then per user; billed by the Atlassian Marketplace, monthly or annual; 30-day free trial
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Contegix

Date Founded

2002

Company Location

United States

Company Website

www.contegix.com

Company Facts

Organization Name

Clearlane Apps

Date Founded

2026

Company Location

France

Company Website

clearlaneapps.com/capa/

Categories and Features

Application Development

Access Controls/Permissions
Collaboration Tools
Compatibility Testing
Deployment Management
Reporting/Analytics

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Managed Hosting

Not specified

Categories and Features

CAPA

CAPA Planning
Nonconformance Tracking
Root Cause Analysis

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