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Ratings and Reviews 0 Ratings
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Dialpad ConnectDialpad Connect is an advanced, AI-powered customer communications platform designed to unify voice calls, video meetings, and team messaging into a single, intuitive experience that enhances productivity and customer satisfaction. Its intelligent features include real-time call transcription, automated voicemail transcription, AI-generated conversation summaries, and actionable recommendations that keep users focused and informed during every interaction. The platform integrates seamlessly with a wide array of popular business tools such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and Hubspot, enabling organizations to streamline workflows and centralize communication data. Built on a robust dual-cloud infrastructure, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA, comprehensive disaster recovery, and 24/7 customer support. It meets strict security and privacy standards, including GDPR, HIPAA, SOC 2, ISO certifications, and LGPD compliance, ensuring sensitive data is well protected. Dialpad’s AI capabilities extend to providing live coaching to agents during calls, facilitating better sales outreach, and offering real-time analytics to boost operational efficiency. The platform caters to businesses of all sizes, from startups to global enterprises, helping them transform their communication strategies. Dialpad Connect simplifies complex communication needs into a unified platform that supports inbound and outbound contact centers, cloud phone systems, and virtual collaboration. Its flexibility and scalability allow organizations to adapt and grow while maintaining exceptional customer experiences. Ultimately, Dialpad Connect turns everyday conversations into actionable insights that drive business growth.
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What is Continuity Patrol?
Revamp your recovery approach with the state-of-the-art automation suite tailored for thorough recovery solutions. In the ever-evolving business environment, various stakeholders—including clients, partners, and team members—expect seamless access to critical services and information without interruption. Sudden disruptions stemming from natural disasters, cyberattacks, and other outages represent substantial threats to operational availability. By adopting a solid recovery strategy, organizations can fortify their resilience, enabling them to quickly restart operations while effectively reducing both downtime and potential data loss. Perpetuuiti's Continuity Patrol™, part of its Resiliency Automation Platform, equips businesses with best-in-class recovery point objectives (RPOs) and recovery time objectives (RTOs), significantly minimizing data loss and downtime. This efficient and adaptable solution not only saves time and resources but also streamlines the management of workloads on a broader scale, making resilience more achievable than it has ever been. With such a cutting-edge tool at their disposal, organizations can navigate through crises with confidence and certainty, ensuring that they remain operational regardless of the challenges they face. Embracing this technology can ultimately transform the way organizations approach recovery and continuity in a rapidly changing world.
What is Applied Cloud ?
Feel secure in the knowledge that your software is up to date, your data remains safe, and your business runs smoothly. Moving to the cloud enables you to retrieve your insurance information from any location at any time, improving data security while reducing the expenses and time linked to managing physical hardware and software. This shift also ensures that your business can continue functioning during unforeseen interruptions. With a user base surpassing 100,000 across four different countries, Applied Cloudâ„¢ is recognized as the exclusive cloud solution specifically designed for the insurance industry, providing the reliability and performance necessary for your business achievements. The skilled cloud experts at Applied carefully set up your software, making certain that your agency management system operates flawlessly within the cloud framework. By allowing the Applied Cloud team to handle all facets of hardware and software testing, maintenance, and updates, your staff can focus on sales and customer service, propelling your business forward. Furthermore, this approach not only boosts operational effectiveness but also equips your company to effortlessly embrace future technological innovations and changes in the industry. Embracing the cloud also fosters a collaborative environment where teams can work together more efficiently, driving even greater success.
Integrations Supported
Docusign
Formstack Sign
LexisNexis Risk Solutions
Twilio
Integrations Supported
Docusign
Formstack Sign
LexisNexis Risk Solutions
Twilio
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Perpetuuiti
Company Website
www.ptechnosoft.com/CP.php
Company Facts
Organization Name
Applied Systems
Date Founded
1983
Company Location
United States
Company Website
www1.appliedsystems.com/en-us/solutions/for-agents/cloud/applied-cloud/
Categories and Features
Business Continuity
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Data Recovery
Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Categories and Features
Business Continuity
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration
Cloud Management
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval
Data Recovery
Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage