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What is Continuum B2B Returns?

The returns process within the B2B wholesale, distribution, and manufacturing industries has become increasingly disorganized due to dependence on PDF forms, email interactions, and manual data entry practices. To ease the bottleneck in shipping documentation, it's crucial to provide your shipping and receiving teams with real-time updates on expected returns throughout the day. Customers can easily oversee their returns through your website, mobile application, or a provided link. With live integrations, they'll gain immediate access to accurate pricing and their historical purchase order information. The Return Merchandise Authorization (RMA) is created within your ERP system, applying business logic to ensure thorough evaluations of warehouse returns, shipping costs, and restocking fees. This intuitive portal keeps customers updated with real-time information regarding their returns, which benefits both customer service representatives and warehouse staff. By refining the returns experience, customers can enjoy a seamless process along with prompt status updates that enhance their satisfaction and loyalty. Furthermore, this streamlined approach not only boosts operational efficiency but also builds stronger connections with your clientele, creating a more robust business environment. Ultimately, embracing such a system can lead to significant long-term benefits for both your company and its customers.

What is Brandwise?

Brandwise empowers you to achieve online sales success that matches your in-person effectiveness. The platform is equipped with state-of-the-art technology, providing robust Sales Enablement tools specifically designed for Agencies, Suppliers, Sales Professionals, Associations, and Retailers. Its primary goal is to simplify the wholesale ordering process by delivering dynamic digital presentations, comprehensive order capture, secure order management, automated order delivery, and insightful reporting and analytics to Sales Representatives, Sales Management, and Retailers. We are thrilled to introduce Brandwise Passport! This new feature significantly enhances communication and promotes seamless sharing of product information between Agency and Supplier administrators within the Brandwise Ecosystem. If you oversee product files for your organization, we invite you to sign up for a Brandwise Passport, allowing you to connect with your Business Connections and share product information with ease. This cutting-edge tool is crafted to foster better collaboration and increase operational efficiency in your business, ultimately leading to improved outcomes for all parties involved.

Media

Media

Integrations Supported

APIWORX
Acumatica Cloud ERP
EasyPost
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3

Integrations Supported

APIWORX
Acumatica Cloud ERP
EasyPost
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Continuum

Company Location

United States

Company Website

www.gocontinuum.ai

Company Facts

Organization Name

Brandwise

Date Founded

1998

Company Location

United States

Company Website

www.brandwise.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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