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What is Convas?

We assist both our clients and ourselves in reimagining digital ideas from the very beginning. In essence, we design, enhance, and oversee our own digital products while simultaneously offering guidance to startup founders and established enterprises in achieving their goals. Enter Convas, a groundbreaking tool for managing customer feedback effectively. Convas acts as a centralized platform specifically designed for SaaS companies, enabling them to gather suggestions and feature requests seamlessly. By gaining a deep understanding of customer preferences, businesses can create products that truly resonate, leading to enhanced offerings and happier customers. This solution is perfect for both SaaS providers and emerging startups, delivering valuable insights into what is most important to their users and keeping them informed every step of the way. With an extensive array of features, Convas tackles the frequent issue of tracking customer feedback while ensuring ongoing communication regarding product updates. Our platform not only helps you gather and organize all customer insights in one convenient space but also allows you to keep your clients informed about your progress through automated notifications, guaranteeing they stay engaged throughout the development process. Ultimately, Convas transforms the way businesses interact with their customers, fostering a collaborative environment that drives innovation.

What is Canny?

Ensure that you capture every idea without letting them fall through the cracks by utilizing a specialized customer feedback tool that helps you gather, assess, and systematize responses. Determine the most favored features, categorize the feedback according to its significance and segments, and refine your intended use cases. Avoid the pitfall of developing unnecessary features by prioritizing feedback and requests based on their importance. Incorporate these insights into your project roadmap and connect seamlessly with project management platforms like Jira. Once you launch a feature, be sure to follow up with users automatically to maintain an open feedback loop. It's essential to keep your audience informed about your team's activities and to celebrate new feature releases as a way to foster engagement and interest. Regular communication not only strengthens your relationship with users but also encourages ongoing input and collaboration.

Media

Media

Integrations Supported

Asana
Azure DevOps
Chrome OS
GitHub
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Jira
Motileo
Nango
Okta
OneLogin
Pabbly Connect
Salesforce
Segment
Slack
SureTriggers
Zapier

Integrations Supported

Asana
Azure DevOps
Chrome OS
GitHub
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Jira
Motileo
Nango
Okta
OneLogin
Pabbly Connect
Salesforce
Segment
Slack
SureTriggers
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$0 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Basecanvas

Date Founded

2017

Company Location

Sweden

Company Website

basecanvas.com

Company Facts

Organization Name

Canny

Date Founded

2015

Company Location

United States

Company Website

canny.io

Categories and Features

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Popular Alternatives

Popular Alternatives