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What is Credgenics?

Credgenics is a software-as-a-service platform that caters to over 75 lending institutions and is known for its cutting-edge, AI-driven features that facilitate digital-first strategies, including multi-channel communications, digital collections, calling, predictive dialing, and litigation management. Additionally, it offers capabilities for digital payments, field collections, comprehensive dashboards, analytics, and more, handling an impressive USD$2 billion in non-performing assets and USD$6 billion in delinquent loans. With a management portfolio of 22 million retail loans, the platform generates around 50 million digital communications on a monthly basis, showcasing its extensive reach and effectiveness. Our preferred solution for digital recovery consistently delivers remarkable outcomes, such as a 20% boost in resolution rates and an impressive 80% recovery rate on delinquent accounts. It also achieves a 25% enhancement in collection efforts, a 60% increase in the efficiency of legal processes, and a 40% rise in the productivity of field agents. Moreover, users benefit from a 40% reduction in collection costs, a 30% decrease in the time required to collect, and a significant fivefold return on investment, illustrating its value to lenders. This comprehensive approach not only streamlines collections but also empowers lenders to optimize their operations and achieve better financial results.

What is Ample Collection?

Outstanding debts do not necessarily reflect the quality of customers! Addressing these situations is essential to find a balance between debt recovery and fostering customer loyalty. The increasing costs of acquiring new customers can be troubling, making it vital to carefully select collection methods that prioritize customer retention. High collection rates can be achieved without incurring significant expenses! This strategy leverages automated systems throughout the entire collection process, encompassing soft, middle, hard, and legal phases. Automation in collections can include sending out SMS messages, emails, making phone calls, or mailing letters—all without the need for manual efforts. It also optimizes the distribution of overdue accounts among various parties involved in the collection process. Moreover, automation significantly enhances the daily operations of collection agents via specialized, customizable online platforms. There is also the opportunity to assign specific roles and responsibilities among different players in the collections ecosystem, which helps facilitate a well-organized and efficient resolution process. Ultimately, a well-planned approach to collections can achieve financial recovery while simultaneously nurturing positive relationships with customers. By focusing on these dual objectives, businesses can create a sustainable framework for managing debts effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Credgenics

Date Founded

2019

Company Location

India

Company Website

www.credgenics.com

Company Facts

Organization Name

Scorto

Date Founded

2001

Company Location

United States

Company Website

www.scorto.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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