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What is Credgenics?

Credgenics is a software-as-a-service platform that caters to over 75 lending institutions and is known for its cutting-edge, AI-driven features that facilitate digital-first strategies, including multi-channel communications, digital collections, calling, predictive dialing, and litigation management. Additionally, it offers capabilities for digital payments, field collections, comprehensive dashboards, analytics, and more, handling an impressive USD$2 billion in non-performing assets and USD$6 billion in delinquent loans. With a management portfolio of 22 million retail loans, the platform generates around 50 million digital communications on a monthly basis, showcasing its extensive reach and effectiveness. Our preferred solution for digital recovery consistently delivers remarkable outcomes, such as a 20% boost in resolution rates and an impressive 80% recovery rate on delinquent accounts. It also achieves a 25% enhancement in collection efforts, a 60% increase in the efficiency of legal processes, and a 40% rise in the productivity of field agents. Moreover, users benefit from a 40% reduction in collection costs, a 30% decrease in the time required to collect, and a significant fivefold return on investment, illustrating its value to lenders. This comprehensive approach not only streamlines collections but also empowers lenders to optimize their operations and achieve better financial results.

What is BFrame System?

With BFrame, you can function independently of an IT department or a designated office space; all that's required is a portfolio to consolidate your resources. Just upload a file, and we can have you operational and collecting data within a few days, regardless of where you are situated. BFrame is equipped with a powerful, automated engine that serves as your system of record while enhancing your agency placement strategies. If you're apprehensive about making a change due to worries about the expenses tied to upgrading outdated software, we would love to discuss your concerns. Our conversion tools and specialized implementation team are designed to simplify even the most complex transitions, making them not only feasible but also cost-efficient. During uncertain times, new opportunities often arise. The pandemic has exposed the weaknesses of the traditional model that confines human agents to standard hours within call centers, relying heavily on private networks. A fresh paradigm is taking shape, where agents can work from virtually any location, supported by self-service technology that is accessible around the clock. Agencies that continue to adhere to the old model may find it difficult to stay competitive. Our mobile-optimized self-service platform empowers consumers to access services 24/7 from their smartphones, laptops, and desktops, guaranteeing constant connectivity. Adopting this forward-thinking approach could be vital for achieving success in the future, as the landscape of agency work continues to evolve. As we move forward, the importance of adaptability and innovation cannot be overstated.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Credgenics

Date Founded

2019

Company Location

India

Company Website

www.credgenics.com

Company Facts

Organization Name

BFrame Data Systems

Date Founded

1991

Company Location

United States

Company Website

www.bframe.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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