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What is Crossroads Software eCitation?

Crossroads Software Inc. has developed an eCitation System that has been adopted by over 130 law enforcement agencies, greatly enhancing the citation process with features such as barcode scanning, easy-to-use drop-down menus for common selections, and straightforward navigation that allows for rapid deployment. The system significantly reduces citation inaccuracies by providing pre-approved lists from the courts that include violation codes, types of violations, court dates, and other crucial information, thereby ensuring both precision and adherence to legal standards. By utilizing barcode scanning for driver's licenses and vehicle registrations, officers can quickly and accurately collect information about offenders and their vehicles, streamlining the process further. Moreover, the option to set configurable court dark dates reduces the need for citation modifications, simplifying the workflow for officers. Since law enforcement personnel frequently monitor particular areas with a history of traffic violations, after the first citation is issued, many details for subsequent citations—such as the location, conditions, violation codes, courts, and court dates—tend to remain the same, which greatly boosts efficiency in handling citations. This technological innovation not only saves valuable time but also enhances officers' ability to maintain comprehensive records and accountability, ultimately contributing to better law enforcement practices. In this way, the eCitation System represents a significant leap forward in modernizing the way citations are issued and managed.

What is ALEN?

ALEN is dedicated to assisting your agency, whether you need CAD, RMS, eCitation, secure data sharing, or access to court and NCIC databases. Our adaptable pay-as-you-go software service allows you to access essential tools from anywhere, alleviating concerns regarding uptime, malware risks, or disaster recovery challenges. Should you feel overwhelmed by technology or stuck with an unsatisfactory vendor, we are here to help! Our aim is to provide agencies of all sizes and types with secure, affordable, and effective solutions that utilize the latest technological innovations. By collaborating with us, you can leverage real-time data collaboration, accelerate data-driven decision-making, and improve officer safety. The synergy of our state-of-the-art technology, reliable network, and outstanding customer support has made us the go-to choice for many law enforcement agencies. Furthermore, our cloud-based Records Management Solution (RMS) allows departments to manage their cases, records, documents, and related activities efficiently and seamlessly. Together, let us transform the functioning of your agency, fostering a safer community and empowering officers to perform their duties more effectively. Your agency deserves the best tools available to ensure both efficiency and safety in every operation.

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Crossroads Software

Company Location

United States

Company Website

web.crossroadssoftware.com/ecitations

Company Facts

Organization Name

ALEN

Date Founded

2011

Company Location

United States

Company Website

www.alen-usa.com

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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