Atera
4.8 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 97 Ratings
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What is Atera?
Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
Integrations Supported
ServiceNow
Cruz Fabric Controller
Cruz Software Lifecycle Orchestrator
Liferay DXP
Integrations Supported
ServiceNow
Acronis Cyber Protect Cloud
Axcient x360Cloud
Control D
Cynet All-in-One Cybersecurity Platform
Emsisoft Anti-Malware
IT Glue
API Availability
Has API
API Availability
Has API
Pricing Information
$1350
CruzOC offers subscription-based and perpetual pricing.
Free Trial Offered?
Pricing Information
30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Trial Offered?
Supported Platforms
SaaS
Windows
On-Prem
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Dorado Software
Date Founded
1998
Company Location
United States
Company Website
www.doradosoftware.com/products/Cruz.htm
Company Facts
Organization Name
Atera
Date Founded
2011
Company Location
Israel
Company Website
www.atera.com
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Server Performance
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
Performance Management
Relationship Mapping
Configuration Management
Access Control / Permissions
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management
Data Center Backup
Encryption
File Archival
File Compression
Platform Agnostic
Reporting / Analytics
Data Center Management
Audit Trail
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance
DevOps
Approval Workflow
Dashboard
KPIs
Policy Management
Prioritization
Troubleshooting Reports
Hardware Monitoring
Not specified
Hyperconverged Infrastructure (HCI)
Not specified
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
IT Service Management
Inventory Management
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Network Access Control (NAC)
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Network Configuration
Not specified
Network Management
Not specified
Network Mapping
Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
RMM
Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Server Management
CPU Monitoring
Credential Management
Database Servers
Event Logs
History Tracking
Patch Management
Scheduling
Virtual Machine Monitoring
Server Monitoring
Not specified
Software Asset Management (SAM)
Not specified
Software-Defined Networking
Not specified
System Monitoring
Alerts / Notifications
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management
Virtualization
Archiving & Retention
Capacity Monitoring
Performance Management
Version Control
Virtual Machine Monitoring
Categories and Features
Agentic AI
Not specified
AI IT Agents
Not specified
AI Service Management (AISM)
Not specified
AI Tools
Not specified
AI-Powered ITSM Tools
Not specified
AIOps
Not specified
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Autonomous Endpoint Management (AEM)
Not specified
DNS Monitoring
Not specified
Endpoint Management
Not specified
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management
Asset Tracking
Compliance Management
Contract/License Management
IT Service Management
Inventory Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Reporting
Ticket Management
ITSM
Asset Tracking
Change Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Discovery
Not specified
Network Mapping
Device Auto Discovery
Hierarchical Mapping
On-Demand Mapping
Reporting/Analytics
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Network Monitoring
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
SaaS Management
Onboarding
Renewal Management
Usage Tracking / Analytics
Secure Remote Access
Not specified
Server Management
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Service Desk
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal
Shadow IT Discovery
Not specified
SLA Management
Not specified
SNMP Monitoring
Not specified
System Monitoring
Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management