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What is Crystal Quality?

Crystal Quality is an all-encompassing multimedia recording platform available online, tailored for TDM, analog, and VoIP settings, and it supports a wide range of telephony interfaces, including analog trunks/extensions, digital trunks like ISDN BRI/PRI and E1/T1, as well as VoIP trunks/extensions and both discrete and trunked radios. Developed by Avdor CIS, Crystal Quality simplifies the management of numerous recording types, which encompass call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all presented through a user-friendly and visually appealing interface. The platform offers a variety of flexible pricing structures, allowing businesses to easily choose the most suitable plan that aligns with their specific needs while ensuring cost savings and maximized benefits. Avdor CIS’s innovative approach merges call recording and monitoring into a remarkable, unified solution that effectively addresses all organizational requirements. Moreover, Crystal Quality significantly boosts operational efficiency by bringing together various modes of communication into one streamlined system, thus fostering better collaboration and responsiveness across teams. Ultimately, this solution exemplifies how technology can enhance business processes and improve overall productivity.

What is Comcast Business SIP Trunking?

Our advanced SIP trunking solution is engineered to optimize operational efficiency while providing significant cost reductions. Comcast Business SIP Trunking leverages the extensive reach of the nation's largest VoIP network, guaranteeing dependable communication. With dedicated bandwidth that includes a powerful 100 Mbps connection, it ensures smooth and uninterrupted voice and data flow. The flexibility of Comcast SIP allows for multiple configuration options tailored specifically to your business requirements, capable of supporting 6 CCS and handling up to 800 concurrent calls. You can arrange trunks in any configuration that best fits your organization's needs, whether for incoming, outgoing, two-way, single, or multiple trunk groups. Additionally, you have the option to implement features for continuity, such as overflow and failover, ensuring that every call is accounted for, even during peak times or service disruptions. The service is further enhanced by Comcast Business's Quality of Service (QoS) and 24/7 expert assistance. In critical situations, like natural disasters or power failures, you can effortlessly redirect calls to a designated number. Furthermore, you can integrate caller ID capabilities that showcase the name and number of incoming calls, significantly improving your communication effectiveness and overall operational flow. This comprehensive approach not only streamlines communication but also empowers your business to stay connected, regardless of the circumstances.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Avdor CIS

Date Founded

2010

Company Location

Israel

Company Website

www.crystalrs.com

Company Facts

Organization Name

Comcast Business

Date Founded

1963

Company Location

United States

Company Website

business.comcast.com/enterprise/products-services/unified-communications/sip-trunks

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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