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What is Cubby?

Cubby is a revolutionary cloud-native platform tailored for the management of self-storage facilities, simplifying the essential software tools that operators need to efficiently run and grow their businesses. By merging various aspects of facility operations, customer engagement, e-commerce solutions, revenue optimization, pricing frameworks, and analytics into a single, integrated platform, Cubby enables teams to automate routine tasks, reduce manual workloads, and boost financial outcomes. The platform supports thorough facility management through capabilities such as tenant and inventory tracking, streamlined payment processing, automated billing, and insights that drive operational improvement and revenue growth. Moreover, it provides e-commerce capabilities and website integration that empower users to establish conversion-focused storefronts or effortlessly blend Cubby with their current online presence. Cubby also enhances customer communication by allowing operators to handle calls, texts, emails, and VOIP through one unified interface, complete with AI-enhanced call analysis and a comprehensive record of all interactions, thereby increasing both operational efficiency and customer satisfaction. This innovative approach not only simplifies self-storage management but also revolutionizes the entire experience for operators and their customers, fostering a more synergistic and effective environment. Ultimately, Cubby stands as a pivotal solution in the self-storage industry, paving the way for smarter operations and improved service delivery.

What is 2Capacity?

2Capacity is a cloud-based software solution specifically engineered for the efficient management of self-storage facilities, serving the needs of owners, operators, and management firms alike. This all-encompassing platform consolidates vital operational processes, such as tracking unit availability, responding to customer inquiries, managing leads, creating quotes, processing rental contracts, facilitating billing and payments, and generating operational reports. By employing five AI assistants, the software harnesses real-time unit data and pricing to craft WhatsApp responses and follow-up messages in both English and Arabic, with each draft undergoing human review and approval before being sent out. The platform is designed to support self-storage businesses in Canada, the United Arab Emirates, and various other global markets, providing remote onboarding and 24/7 assistance. By enhancing rental workflows and improving customer communication, it streamlines day-to-day administrative tasks for teams managing storage facilities, which ultimately boosts efficiency and service quality. The intuitive design of the platform ensures that teams can successfully oversee their operations while upholding exceptional standards of customer service. Additionally, its flexibility allows for easy adaptation to the evolving needs of storage facilities, making it a valuable asset in a competitive industry.

Media

Media

No images available

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Cubby

Date Founded

2021

Company Location

United States

Company Website

www.cubbystorage.com

Company Facts

Organization Name

2Capacity

Company Location

Canada

Company Website

2capacity.com

Categories and Features

Self Storage

Not specified

Categories and Features

Self Storage

Not specified

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