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What is CustomerLabs 1PD Ops Platform?

CustomerLabs CDP is a digital marketing solution hosted in the cloud, designed to assist agencies, SaaS providers, and Ecommerce marketers in tracking, identifying, segmenting, synchronizing, and analyzing customer data effectively. This platform empowers marketers to craft personalized campaigns that span various channels without needing assistance from developers. You can gather and monitor customer information from diverse sources such as your website, apps, CRM, email, service platforms, and offline interactions. With identity resolution capabilities, it enables you to connect anonymous users across different platforms, providing a comprehensive 360-degree insight into your customers. Additionally, you can create targeted customer segments based on behavior, demographics, and user characteristics to facilitate timely messaging across multiple channels. Furthermore, this customer data can be effortlessly integrated with your current marketing tools, including Google Analytics and Google AdWords, enhancing your overall marketing strategy. With CustomerLabs CDP, you can ensure the accuracy of your customer data, ultimately supporting and informing your marketing choices more effectively. As a result, your marketing efforts can become more focused and successful, leading to improved customer engagement and satisfaction.

What is Acoustic Exchange?

Seamlessly merge your entire marketing ecosystem while removing barriers to customer data accessibility. Through Exchange, marketers can consolidate customer identities across multiple platforms, leading to a deeper comprehension of individual customer behaviors as they interact across different channels. The platform's intuitive design allows marketers to effortlessly share customer events and audience segments between their technological tools. The Exchange framework equips marketers with the capability to derive essential insights, boost engagement, and execute automated, tailored marketing initiatives across various channels in a unified way. You can independently connect your complete marketing landscape without relying on IT support, making it easier to disseminate customer events and audience segments across various applications. By enabling the transfer of audience segments between systems, you can activate these segments across numerous channels, such as email, mobile, web, social media, and paid advertising. Furthermore, you can benefit from the ability to share contextualized customer behavior and identity data instantaneously among different tools, environments, and organizations. This cutting-edge strategy not only simplifies marketing processes but also significantly improves inter-team collaboration, ultimately leading to more effective marketing outcomes. With such advancements, marketers are better equipped to respond to customer needs in real time.

Media

Media

Integrations Supported

Facebook
Freshsales
Gist
Google Analytics
Mixpanel
Pipedrive
Qlik Application Automation
Salesforce
Segment
Shopify
Sprinklr Social
Unbounce
Wufoo
Zapier
Zoho CRM

Integrations Supported

Facebook
Freshsales
Gist
Google Analytics
Mixpanel
Pipedrive
Qlik Application Automation
Salesforce
Segment
Shopify
Sprinklr Social
Unbounce
Wufoo
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Customerlabs

Date Founded

2013

Company Location

United States

Company Website

www.customerlabs.com

Company Facts

Organization Name

Acoustic

Date Founded

2019

Company Location

United States

Company Website

acoustic.com/products/exchange/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Categories and Features

EDI

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

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