Customers.ai Reviews & Ratings

Customers.ai

1.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 2 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Customers.ai?

Customers.ai is an AI-powered ecommerce identity resolution and customer engagement platform that helps businesses identify website visitors, analyze shopping behavior, and activate personalized marketing campaigns. The software uses its proprietary X-Ray identity resolution technology to recognize visitors and connect activity across browsers, devices, and separate website sessions. Its tracking capabilities collect customer journey information such as visited pages, referral sources, return visits, time spent on the website, and shopping engagement. Identity enrichment tools associate available contact information and customer attributes with behavioral records to support more targeted marketing activities. Alfred, the platform's AI audience agent, uses machine learning models trained on merchant-specific customer behavior to predict purchase likelihood and create actionable audience segments. Customers can be classified into high-, medium-, and low-intent groups, allowing marketers to prioritize likely buyers and reduce unnecessary outreach. Integration with Klaviyo enables businesses to synchronize customer information, improve audience segmentation, and activate automated email flows based on shopping behavior. Customers.ai also provides email deliverability tools for contact validation, list hygiene, warming, and improved message placement in recipients' inboxes. Its Inboxer technology is designed to help marketing emails reach primary inboxes rather than being filtered into promotional categories. Additional marketing capabilities include advertising audience synchronization with Meta and Google, direct mail retargeting, CRM enrichment, and automated activation of customer segments through connected applications. The platform offers customer journey analytics, revenue attribution, developer APIs, webhooks, and integrations that help Shopify brands manage acquisition, retention, and email marketing performance.

What is CartStack?

A staggering 90% of individuals shopping online do not finalize their purchases, with 75% of those abandoning their carts never returning to complete the transaction. CartStack offers a powerful solution to this issue with its innovative cart abandonment and customer recovery software, designed to significantly enhance conversion rates. By implementing targeted recovery strategies like personalized browse abandonment and cart abandonment emails, businesses can effectively re-engage lost visitors, leading to the recovery of approximately 20% of previously lost sales. Additionally, on-site conversion tools that leverage exit intent technology and real-time form field tracking can display tailored messages, capture potential leads, and further improve conversion rates. Setting up CartStack is a quick process that can be completed in just a few minutes, as recovery campaigns are readily available for immediate use. Take advantage of a 14-day free trial today to start reclaiming your first $1,000 in lost sales and watch your business thrive!

Media

Media

Integrations Supported

Shopify
Zapier
Facebook
Facebook Ads
Klaviyo
Leadpresso
Meta Ads
SendGrid
Sendlane
Walletly

Integrations Supported

Shopify
Zapier
CoreCommerce
Cratejoy
Magento
Miva
Power My Analytics
ROLLER
Roomsy
SunShop
ThinkReservations
Webflow

API Availability

API Availability

Pricing Information

Contact us for pricing
Free Trial Offered?

Pricing Information

$29.00/month
Pricing based on volume.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

CustomersAI

Date Founded

2014

Company Location

United States

Company Website

customers.ai/

Company Facts

Organization Name

CartStack

Date Founded

2011

Company Location

United States

Company Website

www.cartstack.com/

Categories and Features

AI Marketing

Not specified

Chatbot

Not specified

Lead Capture

Not specified

Lead Generation

Not specified

Lead Intelligence

Not specified

Sales Engagement

Not specified

Categories and Features

Campaign Management

Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

eCommerce Marketing

Not specified

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Drip Campaigns
Dynamic Content
Event Triggered Email
Mobile Optimized Emails
Reporting/Analytics
Template Management
WYSIWYG Email Editor

Lead Capture

Data Extraction
Lead Notifications
Lead Nurturing
Lead Qualification

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Nurturing

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation
Website Visitor Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Campaign Segmentation
Customer Profiles
Recommendation Engine

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