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What is D&B Concierge Service?

The D&B Concierge Service is tailored to help businesses effectively manage their credit profiles and strategically plan for future expansion, all under the expert guidance of a dedicated Concierge Account Manager. Specialists consistently monitor the business credit file, perform in-depth analyses, and provide essential insights that enable companies to make more informed decisions. Through personalized consultations, businesses obtain expert evaluations that assist in tailoring their credit risk assessments in accordance with their profiles, Dun & Bradstreet scores, and various influencing factors. Additionally, companies can submit relevant documentation that demonstrates their operational and financial stability, which may include payment records, banking documents, and financial reports, subject to review and validation. Users receive the benefits of Credit Insights Plus, which allows them to access their business credit file at any time, review six unique Dun & Bradstreet scores and ratings, track trends, and compare their performance against industry benchmarks for PAYDEX, Delinquency, and Failure Scores, while also enabling them to set alerts for any modifications in scores or ratings. This all-encompassing service not only improves credit management but also equips businesses with the necessary tools to excel in a competitive landscape, ultimately fostering sustainable growth and success. By leveraging these resources, companies can navigate the complexities of credit evaluation with greater confidence and clarity.

What is CreditorWatch?

CreditorWatch is a comprehensive online platform aimed at managing commercial credit risks and receivables for businesses. It combines multiple functionalities such as customer onboarding, the credit application process, business credit reporting, risk evaluation, and ongoing monitoring with alert notifications, along with tools for addressing overdue accounts and collections. This platform supports finance, credit, and accounts receivable teams by providing them with the ability to assess both customers and suppliers, automate the decision-making process for applications, keep track of changes in business risk, and optimize receivables management. Users can choose from various subscription plans, each offering distinct modules and integrations tailored to their specific needs. These plans are designed to enhance operational efficiency and cater to a wide array of business requirements, ensuring that organizations can effectively navigate the complexities of credit management. Ultimately, CreditorWatch empowers businesses to make informed decisions and maintain healthy financial practices.

Media

Media

Integrations Supported

Integrations Supported

MYOB
MYOB Acumatica
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
NetSuite
QuickBooks Online
Stripe
Worldpay
Xero

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$99/month
Displayed Manage Basic price: $99/month, including 10 monitors and 2 credit reports per month. The public page does not state the currency beyond “$”. Pricing for Onboard and Collect is not shown there and may require a sales inquiry. Online subscriptions can be billed monthly or annually; the help article states annual subscriptions receive a 10% discount and are charged in full. Confirm currency and module-specific pricing before publication.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Dun & Bradstreet

Date Founded

1841

Company Location

United States

Company Website

www.dnb.com/en-us/products/dnb-concierge-service.html

Company Facts

Organization Name

CreditorWatch

Date Founded

2010

Company Location

Australia

Company Website

creditorwatch.com.au

Categories and Features

Credit Management

Not specified

Categories and Features

Accounts Receivable

Not specified

Credit Management

Not specified

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