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What is DCS CAD?

A system designed for multiple jurisdictions, such as Law, Fire, EMS, and Public Works, offers an infinite array of unique identifiers, seamlessly integrates with Records Management, and facilitates efficient report writing directly from emergency vehicles. It boasts features like address validation with maps, directions, and cross streets, as well as unit suggestions and an emergency contact database for quick access. Additionally, the system allows for the cross-referencing of Law and Fire calls, includes a traffic stop hotkey that automatically runs NCIC checks, and provides options for scheduling new calls or supplementing existing ones. Other important functionalities include house watch and extra patrol capabilities, notifications for hazardous and handicap situations, alerts for overdue units, and management of restraining and trespass orders, all of which contribute to comprehensive operational safety and coverage. This innovative framework ultimately enhances the coordination and communication among various emergency services, fostering a more effective response to incidents. Moreover, the system's versatility ensures that all personnel are equipped with the necessary tools to respond efficiently to any situation.

What is Computer Aided Dispatch?

The Computer-Aided Dispatch (CAD) System equips dispatchers to handle complex and numerous incidents effortlessly, thereby greatly enhancing their ability to maintain optimal safety for first responders. Entering calls only requires minimal information, and the system automatically records the date and time of each entry. Both Call Takers and Dispatchers are provided access to a comprehensive set of features, enabling all dispatch personnel to view and modify the same Call for Service in real-time, which ensures that every detail enriches the overall record. Furthermore, the CAD System grants dispatchers immediate access to names stored in various Criminal Information Systems (CIS), along with details regarding ongoing and previous incidents, including the ability to review those incidents, response protocols, contact information, and additional data related to the location. This crucial information can be communicated to Mobile Units, which significantly boosts officer awareness and enhances operational efficiency. The seamless integration of these functionalities not only streamlines the dispatching process but also cultivates better communication among all involved personnel, ultimately leading to a more coordinated response to emergencies. The CAD System represents a vital tool in modern emergency management, enabling teams to respond effectively in high-pressure situations.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DCS

Company Location

United States

Company Website

www.dcs911.com

Company Facts

Organization Name

Computer Information Systems

Date Founded

1985

Company Location

United States

Company Website

www.cis.com/systems

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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