Southern Software CAD Reviews

RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.

NovusMED's ecosystem encompasses a diverse range of features, including a call center, various administrative applications, driver interfaces, and client or clinic booking software, making it a premier choice for medical transportation services. Additionally, it offers tailored configurations suited for brokerages, healthcare providers, seniors, and community health initiatives, ensuring that patient data is managed with precision. Users can monitor performance metrics in real-time and adapt their service capacity to accommodate fluctuating demands. Real-time management of will calls, confirmation calls, and recurring trips is streamlined, enhancing overall efficiency. The platform boasts advanced mileage and cost calculators, which facilitate the management of various contractors, funding sources, and volunteer driver programs. Furthermore, it provides robust credential management for both drivers and vehicles, allowing for smooth operations. It also enables the effective management of subcontractor outsourcers through mobile provider access, trip bidding, and offers. With NovusMED, users can easily identify the nearest available vehicle, ensuring prompt service and immediate booking capabilities for clients. This comprehensive system not only optimizes transportation logistics but also significantly improves patient care and service responsiveness.

Southern Software has effectively rolled out its Records Management System, formerly known as Police-Pak or Sheriff-Pak, in more than 450 law enforcement agencies throughout the southeastern region of the United States. This versatile software is designed to meet the diverse requirements of both large and small Police Departments and Sheriff Offices alike. Specifically created for law enforcement, it supports automated data submissions in various states, including North Carolina, Virginia, South Carolina, Tennessee, Alabama, Georgia, Florida, Texas, and Arkansas, with features that can differ based on state regulations and department sizes. Utilizing the Microsoft SQL Server platform, the application provides error checking for incident-based reports and generates printouts that closely mimic state forms. Additionally, it allows users to conduct searches across nearly any field and to create accident diagrams directly on their computers. Users also have the ability to attach digital mugshot photos to arrests and create lineups as needed. Moreover, the package comes with 30 days of free support, giving users the necessary assistance as they familiarize themselves with the software. The extensive capabilities of this system render it an essential resource for law enforcement agencies aiming to boost their operational productivity and streamline their processes. With its user-friendly interface and comprehensive features, it ensures that officers can focus more on their core duties while benefiting from technological advancements.