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What is DCSys?

The Debt Collection System is a highly adaptable software solution offered in a "SaaS" format, packed with extensive features tailored for effective credit management. It incorporates a strong process workflow that keeps everything organized while providing users with real-time schedules and reports. By automating process management and integrating seamlessly with telephony systems, it significantly boosts the efficiency of both management and collections. Users benefit from predefined templates that facilitate communications with debtors via SMS, email, or traditional mail, making the outreach process more streamlined. The platform also simplifies the management of receipts, creation of repayment plans, calculation of commissions, and tracking of progress through in-depth reporting and statistical analysis. Furthermore, it enables the assignment of cases to a variety of operators, including in-house teams and external agents such as debt collectors and law firms. Designed for rapid deployment, the software includes continuous professional support as part of the subscription, ensuring users receive thorough assistance throughout all configuration stages. This dedicated support not only eases the initial setup but also empowers users to optimize the system according to their unique requirements, ultimately enhancing their overall experience and effectiveness in debt collection. By leveraging these capabilities, organizations can improve their credit management processes significantly.

What is CWX?

All-inclusive client management software integrates crucial functionalities necessary for proficiently managing a client portfolio, which includes comprehensive trust accounting features. It also boasts advanced debtor management tools that streamline the organization of accounts for follow-up, permit updates to account statuses, set up payment arrangements, monitor commitments, schedule payments, produce correspondence, and keep permanent notes. In addition, the software incorporates a document imaging component that facilitates the scanning of documents into the system, allowing for easy attachment to client files. The platform further supports the integration of overdue accounts into a web dialer, enabling efficient handling of incoming calls and messaging to debtors, along with automatic debtor record updates based on dialing outcomes. Notably, the system is designed to accommodate an unlimited number of clients, debtors, employees, letters, statuses, and other vital elements, which ensures that client management remains effective and adaptable as requirements change. This adaptability significantly boosts the overall productivity and success of client and debtor management processes within the organization, contributing to a more streamlined operational framework.

Media

Media

Integrations Supported

RMTrak
SAP Cloud Platform
Swascan

Integrations Supported

RMTrak
SAP Cloud Platform
Swascan

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Logica Informatica

Date Founded

1997

Company Location

Italy

Company Website

www.logicainformatica.it/prodotti/dcsys-debt-collection-system/

Company Facts

Organization Name

CollectionWorks

Company Website

www.collectionworks.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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