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What is DELIVERY CONTROL?
DELIVERY CONTROL represents a state-of-the-art solution that actively oversees and governs the flow of goods from the sender to the recipient in real-time. The platform allows users to track both the complete shipment and individual parcels from the point of departure until they arrive at their designated location, while also identifying and reporting any disruptions in the cold chain. By substituting traditional paper documentation with digital records, it guarantees both evidential and fiscal accuracy. Users benefit from immediate alerts regarding delivery results, which include signatures, reasons for any refusals, and photographic documentation. Moreover, it provides real-time monitoring of vehicles and the arrangements of cargo. Information is efficiently transferred from handheld devices to a centralized server, ensuring that items are accurately verified as they are loaded and unloaded at various delivery locations. The system sends an electronic “Despatch Advice” to recipients, containing detailed delivery information. This application streamlines the planning, tracking, and verification of deliveries, while constantly evaluating the status of execution. Additionally, it improves operational efficiency through optimized routing and effective vehicle loading techniques, ultimately revolutionizing the logistics process. In this manner, DELIVERY CONTROL not only enhances operational processes but also significantly increases accountability throughout every step of the delivery journey, making it a vital tool for modern logistics management.
What is Captain?
Captain is the leading software specifically designed for managing deliveries in restaurant chains. Gain unmatched clarity in your delivery operations by optimizing dispatch decisions and boosting delivery effectiveness. Elevate the customer experience while also enhancing your team's engagement through Captain’s all-inclusive set of tools, which integrate effortlessly with your current systems to improve communication across departments and keep customers informed about their order progress. Effortlessly track the real-time locations of drivers and orders. Streamline the dispatch process to focus more on building client relationships. Improve the driver experience with an intuitive application, and offer customers a customized tracking experience. Shift from a traditional first-in, first-out method to a more effective automated delivery-first order preparation system. This transition ensures fresher food delivery and reduces driver wait times. Utilize Captain KDS for prompt order processing. Assess delivery performance with metrics grounded in data, and use these insights to make better staffing, marketing, and training choices that enhance your operations. By adopting Captain, you can revolutionize your entire delivery framework and substantially elevate customer satisfaction levels, thereby establishing a more efficient and responsive service model. Such improvements will position your restaurant chain for greater success in a competitive marketplace.
Integrations Supported
Fleet by BEEM
DoorDash
SkipTheDishes
SpotOn
Uber
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MBM Italia S.r.l.
Date Founded
1980
Company Location
Italy
Company Website
www.mbm.it/logistica/controllo-e-certificazione-delle-consegne
Company Facts
Organization Name
Captain
Company Location
Canada
Company Website
www.captain.ai/
Categories and Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Categories and Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program