Ratings and Reviews 12 Ratings
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What is Datagate Telecom Billing?
Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.
What is CallTower?
Integrating robust voice enablement, contact center solutions, productivity tools, and network support can unleash the complete potential of a unified communication suite designed for enterprises. CallTower offers all-encompassing UCaaS turnkey solutions that cater to diverse business needs. Recognizing that your workforce is your most valuable asset, it becomes crucial to adopt effective communication technologies that foster proactive collaboration among team members. With CallTower's innovative Connect portal, which was developed internally, clients can seamlessly navigate and manage rapidly evolving technologies. This unique system empowers users to oversee their services independently, eliminating the need for specialized expertise or external consultants to handle their unified communication solutions. Additionally, this approach not only enhances operational efficiency but also supports a culture of continuous improvement within organizations.
Integrations Supported
Alternative Payments
Autotask PSA
Avalara
Bandwidth
Brightlink Voice
CCH SureTax
CereTax
ConnectBooster
ConnectWise PSA
API Availability
API Availability
Pricing Information
Set up fee plus monthly based on usage
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Datagate Innovation
Date Founded
2015
Company Location
United States
Company Website
www.datagate-i.com
Company Facts
Organization Name
CallTower
Date Founded
2002
Company Location
United States
Company Website
www.calltower.com
Categories and Features
Billing and Invoicing
Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Invoice History
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Recurring/Subscription Billing
Tax Calculator
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Rating
Self Service Portal
VoIP
Business VoIP
Unified Communications
Finance
Not specified
Payment Processing
Online Payments
Recurring Billing
Recurring Billing
Customer Portal
Discount Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Subscription Billing
Telecom Billing
Not specified
Telecom Expense Management
Billing for Data
Billing for Voice
Fixed Line Compatibility
Internal Cost Allocation
Usage Reporting
Telephony
VoIP
Voice & Data Integration
Utility Billing
Billing & Invoicing
Customer Management
Electricity
Metered Billing
Natural Gas
Non-Metered Billing
Online Payment Processing
Rate Management
Water
Categories and Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Center Infrastructure (CCI)
Not specified
Cloud PBX
Not specified
Telecom Expense Management
Not specified
Telephony
Not specified
UCaaS
Not specified
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail