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What is DealerIQ?

DealerIQ is a digital solution tailored for automotive retail, catering to both independent and franchise dealerships. By employing QR codes for each vehicle in their inventory, it enables prospective customers to easily scan and start a mobile conversation with D.A.I.V.E. (Dealer AI Virtual Expert), which is equipped to handle inquiries in both English and Spanish. Additionally, dealerships can seamlessly incorporate this virtual assistant into their own websites. Depending on the selected plan and configuration, DealerIQ can collect shopper contact and trade-in information, assist in scheduling appointments and financing, follow up on leads, and relay inquiries about leads or appointments to dealership staff. The platform features a comprehensive dealer dashboard that allows for the management of inventory, QR code stickers, customer engagement metrics, and conversation pathways. While it supports integration with CRM and DMS systems, the specific features and capabilities available can differ based on the dealership's individual setup. Furthermore, processes related to financing, e-signatures, and payments may necessitate partnerships with compatible service providers. The range of available plans is flexible, accommodating factors such as dealership size, number of rooftops, usage behavior, and preferred modules, including optional elements like AI agents and access to DealerIQ Academy for advanced training and support. This adaptability enables dealerships to customize the platform to align with their specific operational requirements and customer service expectations, ensuring they can effectively meet the needs of their clientele. The emphasis on personalization and integration makes DealerIQ a valuable asset for modern automotive retail.

What is CDK Global?

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

Media

Media

Integrations Supported

Integrations Supported

AutoRaptor CRM
DAS Technology
DealerVault
Dealerslink
Flai
Fleetlane
KeyTrak
Kimoby
Longview Tax
Numa
Saysimple
SmartCallz
Spectrio
Spyne
Tire Trax
VPiX 360
Yooz
Zeus Software
accessiBe
nuVizz

API Availability

API Availability

Pricing Information

$999/month
Starter is $999/month for one rooftop and fewer than 100 vehicles. Higher plans range to $7,999/month and include different lot-size, rooftop, usage, and feature allowances. One-time setup ranges from $750 for self-install to up to $3,500 for on-site installation on a 500+ vehicle lot. Monthly fees are auto-billed; the agreement describes a 12-month initial term followed by month-to-month renewal. Optional modules and applicable taxes may add costs.

Pricing Information

Please contact CDK Global for pricing details.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DealerIQ

Company Location

United States

Company Website

dealeriq.co

Company Facts

Organization Name

CDK Global

Date Founded

1974

Company Location

United States

Company Website

www.cdkglobal.com

Categories and Features

Categories and Features

Auto Dealer

Accounting
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Auto Dealer Accounting

Collections Management
Expense Management
Financing Management
Inventory Management
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Dealership Management

Accounting
Document Management
F&I Management
Form Printing
Parts Management
Service Department

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