DealerStar DMS vs. Blackpurl

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

Vehicle Acquisition Network (VAN) is buy center software for franchise and independent auto dealerships, built for buying used cars directly from private sellers. Dealers use it to buy from consumers in their market before those cars reach the auction lane. How it works: - VAN scans 25+ online marketplaces for for-sale-by-owner vehicles and puts them in one dashboard, matched to your buy box (year, make, model, mileage) inside your territory. - It filters out listings from other dealers, scam listings, and Do-Not-Call numbers, decodes each VIN, and adds live market valuation. - Your buyer calls, texts, and emails sellers from inside VAN, and every conversation stays attached to the vehicle. - One click pushes a car into vAuto, where your manager appraises it. CARFAX and AutoCheck reports run inside VAN. - VAN runs inside VINCUE Buy Center Pro as VAN Mode, where VINCUE applies your buy plan to each private-seller car. Plans: - Professional ($1,695/month): the core platform plus an Acquisition Coach™, an experienced private-party buyer who meets with your team. Every plan includes one. - VAN Accelerate™ ($2,495/month): adds automated text and email outreach, automated follow-up for unresponsive sellers, automatic replies to KBB ICO leads within minutes, and automatic responses to AccuTrade leads. - VAN Managed Buyer™ ($5,995/month, 90-day initial term): VAN hires, trains, and manages a full-time buyer who works only for your store on sourcing, outreach, and negotiation. Your desk inspects, makes the final buy decision, and signs the check. Listed prices are starting rates; final price depends on territory size and number of users. Software plans go live in about four days, and Canadian dealers are billed in CAD. VAN was founded in 2013 by Tom Gregg and serves dealers in the United States, Puerto Rico, and Canada. To see VAN on your market, call 855-952-4949.

Bidlogix delivers auction software solutions to auction houses globally. We feature both webcast auction software and timed auction options. Our platform is integrated into your website, allowing for complete customization of the design. Founded in 2013 in the UK, Bidlogix has been committed to enhancing its auction software through the efforts of our two dedicated development teams. Currently, our software supports over ten auctions each day, showcasing its reliability and efficiency. Additionally, it is capable of managing extensive auctions in real-time and offers multi-language support to cater to a diverse audience. With a focus on continuous innovation, Bidlogix aims to stay at the forefront of auction technology.

Total ETO stands out as an exceptional ERP/MRP solution tailored specifically for custom machine builders, enhancing efficiency, accuracy, and overall profitability. Crafted by engineers, our system aligns seamlessly with the distinct workflows of Engineer To Order manufacturers, including Integrators, Panel Shops, and OEMs. Our innovative solution is designed to: - Enhance engineering efficiency by integrating directly with your CAD systems. - Enable designers to ascertain the cost of the BOM prior to making any purchases. - Monitor changes to the BOM throughout the project lifecycle, ensuring that all information is communicated effectively across departments. - Optimize procurement processes by utilizing Dynamic BOMs that save both time and money. - Accurately capture change order details, encompassing labor, material, and pricing adjustments to avoid any omissions. - Boost precision across your organization, particularly in sales estimates. - Facilitate the routing of parts among various tasks, allowing for comprehensive tracking of both internal and external processes. - Ensure that all parts are inspected, with clear records of who conducted the inspection, thereby enabling prompt follow-up on quality issues arising on the shop floor, in engineering, or concerning purchased components, complete with integrated Non-Conformance Reports. By leveraging our system, you can significantly streamline operations and enhance collaboration among teams.

Take back control of your online life with Shift — a browser built around the way you actually work. Pull in your favorite tools, rearrange your setup on the fly, and craft a digital workspace that keeps everything within reach. With support for 1,500+ web apps, dedicated Spaces to separate different areas of your life, and seamless multi-account management, Shift replaces browser chaos with focus. And as a leader in carbon-neutral browsing, Shift is proving that a better browser can also mean a better planet. Headquartered in Victoria, British Columbia and founded in 2016, Shift is a Certified B Corp and part of the Redbrick portfolio. What Shift can do for you: - Build your browser: Design a layout that fits the way you use the internet. - Create Spaces: Separate your work, side hustles, and personal browsing into distinct environments. - Integrate Apps: Bring 1,500+ web apps into one unified workspace. - Templates: Hit the ground running with 6 pre-built layouts to choose from. - Shift AI: A built-in AI assistant to help you think faster and work smarter.

Interfacing’s IMS is an AI-enabled platform that combines business process modeling, quality management, controlled documentation, and governance/risk capabilities in a single hub. Organizations rely on IMS to document and automate workflows, maintain versioned records, manage risk programs, and keep compliance activities aligned with regulatory requirements through full lifecycle traceability. Developed for industries where accountability and oversight are essential, including aerospace, pharma/biotech, finance, and government, IMS delivers operational insight, workflow automation, and intelligent recommendations that help reduce risk and improve quality outcomes. The platform holds ISO 27001 certification and includes 21 CFR Part 11 validation, supporting secure use in high-compliance environments. Additional capabilities include low-code app creation, AI-based process mining, audit management, CAPA and training modules, and performance dashboards. AI improves governance accuracy, strengthens compliance posture, and supports ongoing improvement.

Our online software is user-friendly and packed with features, enabling you to streamline property management efficiently. It includes a variety of functionalities such as Accounting Integration, Online Payments, Amenity Bookings, and Service Requests, among others. Designed for Homeowners Associations, condominiums, and various types of properties, this intuitive tool enhances maintenance and operational tasks, benefiting both property managers and residents alike. Furthermore, it aims to create a seamless experience for all users involved in property management.

RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.

Paladin Point of Sale is an all-in-one retail solution built to help independent businesses streamline operations and improve performance. It combines in-store POS, mobile selling, and a ready-to-launch online store, allowing retailers to sell wherever their customers are. Paladin is tailored for specialized industries including hardware, lumber, pharmacy, feed and seed, and general retail. The system integrates EDI with national and regional distributors, helping stores manage inventory accurately without overstocking. Built-in tools support multi-store management, inventory tracking, and daily operations with ease. Paladin also provides managed cybersecurity services to safeguard business systems and sensitive customer information. Its intuitive interface allows store owners to manage operations without advanced technical skills. Dedicated account managers guide businesses through installation and setup for a smooth launch. With USA-based 24/7 support, help is always available when issues arise. Paladin operates on flexible monthly agreements with no long-term contracts or hidden fees. For more than 45 years, Paladin has focused on empowering local communities by supporting local retailers. It is a trusted partner designed to help independent stores run better and grow sustainably.

ADManager Plus is a user-friendly management and reporting solution for Windows Active Directory (AD) that assists both AD administrators and help desk staff in their everyday operations. Featuring a centralized and intuitive web-based interface, this software simplifies complex operations like bulk user account management and the delegation of role-based access to help desk agents. Additionally, it produces an extensive array of AD reports that are crucial for meeting compliance audit requirements. The tool also offers mobile applications, allowing AD professionals to manage user tasks conveniently from their mobile devices while on the move. This flexibility ensures that administrators can maintain productivity and oversight, regardless of their location.