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What is DealersCloud?

As the first cloud-based dealership management solution, we are dedicated to exceeding expectations by ensuring that our dealers, executives, owners, managers, sales representatives, and customers can stay interconnected without the complications of managing various systems. Our Dealer Operating System has empowered clients to experience significant improvements in productivity and revenue! With features like instant notifications for curtailments, thorough expense monitoring, and floor plan adjustments, DealersCloud streamlines extensive tasks into just minutes, enabling you to effectively manage your entire operation through one unified platform. The CustomerCloud CRM further enhances your ability to engage with customers, guiding them from the first interaction right through to the final sale. We provide all the essential tools needed to simplify complex accounting processes, closely tracking every detail of your business. Additionally, with tailored websites and seamless social media integration, DealersCloud is devoted to helping our clients at every step, ensuring they can realize their objectives effortlessly. Our commitment to innovation and prioritizing customer satisfaction distinguishes us in a constantly changing industry landscape, allowing us to adapt to the evolving needs of our clients. This relentless pursuit of excellence helps us build lasting relationships with those we serve.

What is CommTRACK CLM?

The Crosscode CLM Platform tailored for car dealerships acts as an all-encompassing information system that facilitates timely and relevant customer interactions, allowing dealers to effectively reach out through multiple channels, including phone calls, SMS, email, and mobile apps. This innovative capability enables dealers to connect meaningfully with their clientele, cultivating vital customer loyalty that boosts Repeat, Recurring, and Referral business—a strategy essential for achieving sustainable and long-lasting growth in the industry. By ensuring that every incoming call is answered, this platform eliminates missed calls, thereby unlocking maximum business potential. Furthermore, it simplifies a range of processes such as identifying customers, sending notifications, conducting follow-ups, scheduling appointments, processing premium payments, managing logins, dispatching policies, and gathering feedback. In addition, with this system in effect, dealerships can effectively oversee service appointments and provide timely reminders for vehicle maintenance, which significantly enhances customer satisfaction and engagement. Ultimately, the platform's comprehensive features position dealerships to thrive in a competitive market by prioritizing customer needs and streamlining their operational workflow.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Dealers Cloud

Company Website

www.dealerscloud.com

Company Facts

Organization Name

Crosscode Technologies

Date Founded

2012

Company Location

India

Company Website

www.crosscode.in/auto_soln.html

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
New Car Dealer
Online Inventory
Sales Management
Used Car Lot
Website Integration

Automotive CRM

Not specified

Categories and Features

Auto Dealer

Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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