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What is Decibel?

While it may seem daunting to analyze every session replay, the AI developed by Decibel manages this effortlessly. Experience the capabilities of DXS®, hailed as the leading algorithm for refining digital interactions. Utilizing DXS® grants you access to a wealth of insights dedicated to improving online experiences significantly. You'll receive immediate feedback that can substantially enhance conversion rates, user engagement, and customer loyalty. With extensive optimization on high-traffic websites, Decibel’s DXS® processes billions of digital interactions each month, providing an unparalleled insight engine. Once implemented, the intelligence from Decibel integrates swiftly into your site, uncovering user frustration patterns and engagement levels, while pinpointing inferior user experiences. Explore in-depth visualizations that enable you to connect with your users, understand their difficulties, and prioritize improvements alongside your colleagues. Additionally, Decibel augments your existing tools by offering critical insights into the quality of digital experiences you provide. This integration keeps you well-informed and empowers you to make informed, data-supported decisions that foster ongoing enhancement. Ultimately, the ability to continuously adapt and innovate based on user feedback is key to achieving lasting success in the digital realm.

What is Clicky?

Clicky provides in-depth, real-time web analytics that meticulously track individual user interactions while effectively filtering out bots and spam, featuring heatmaps, on-site analytics, and uptime monitoring, among other tools. It is recognized as the leading option for real-time analytics solutions. By utilizing our white label service, you can personalize and market the product under your own brand, setting your own pricing for clients. This personalization process enables you to modify your company name, product name, domain name, logo, and various UI elements like color palettes. Furthermore, an API is available to facilitate the complete automation of user and site registration processes. Clicky's white label service is fully hosted, which eliminates the challenges of server maintenance and software updates for you. All of Clicky's features are available through the white label offering, with the exception of uptime monitoring, which remains tied to a third-party service and cannot be rebranded. As Clicky rolls out new features, your white label version will simultaneously benefit from these updates, guaranteeing that you are always aligned with the latest tools and functionalities. This offers a smooth and top-notch experience for both you and your customers, ensuring satisfaction at every level. With Clicky, you can confidently deliver advanced analytics without the hassle of backend management.

Media

Media

Integrations Supported

Convert Experiences
AT Internet
Adobe Campaign
Adobe Experience Cloud
Drupal
GetTerms
Google Analytics
Higher Logic Vanilla
Monetate
MyBB
OpenText Magellan
Optimizely One
Qualaroo
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform
WHMCS
WordPress
Zoho SalesIQ
django CMS

Integrations Supported

Convert Experiences
AT Internet
Adobe Campaign
Adobe Experience Cloud
Drupal
GetTerms
Google Analytics
Higher Logic Vanilla
Monetate
MyBB
OpenText Magellan
Optimizely One
Qualaroo
Qualtrics Customer Experience
Qualtrics Employee Experience
Qualtrics XM Platform
WHMCS
WordPress
Zoho SalesIQ
django CMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79.99 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Decibel

Date Founded

2003

Company Location

United Kingdom

Company Website

decibel.com

Company Facts

Organization Name

Clicky

Date Founded

2006

Company Location

United States

Company Website

clicky.com

Categories and Features

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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