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Ratings and Reviews 0 Ratings
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AteraAtera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
What is Desk360?
Achieve remarkable efficiency and detailed reporting with cutting-edge features available at exceptional prices. Prominent companies are utilizing Desk360 to elevate their customer service quality. Tailor the design of Desk360’s chat bubbles to reflect your brand identity while broadening your reach through captivating push notifications across various platforms such as WhatsApp, Facebook, email, contact forms, live chat, and others! Simplify your workflow by gathering all communications on one page. Seamlessly handle tasks with intelligent ticket assignments, enhance collaboration among team members, and synchronize ticket management across multiple teams. The support interface of Desk360 is meticulously crafted to maximize your productivity. Enjoy rapid responses, customized notes, and an array of additional features for an unparalleled experience with Desk360. Take advantage of the forever free plan that encompasses all essential features and key communication channels. Migrate your ticket history data into Desk360, and receive a complimentary six-month subscription. New startups can benefit from a fantastic three-month free offer, paving the way for a smooth journey towards growth. By opting for Desk360, you are not merely acquiring a service; you are making a strategic investment in sustainable success for your organization. Discover the potential of Desk360 today and watch your business thrive!
What is Alan Systems?
ALAN Systems has earned a distinguished status as a trusted provider of IT products and services worldwide. The entities under the ALAN Systems umbrella operate in both Poland and Austria. Established in 1999, we have leveraged advanced technologies to craft IT solutions tailored to the specific needs of our clients. Our ongoing commitment to investing in our team ensures they are well-prepared to create and refine innovative IT solutions that resonate with current market trends. We deliver a combination of flexibility, security, and dependability, offering extensive support designed to enhance our clients' business operations. Our offerings encompass not only the design, testing, and implementation of software but also the integration of information systems suitable for diverse applications and organizational structures. Furthermore, we ensure comprehensive training for personnel, ongoing maintenance of IT systems, and the safeguarding of data transmission, enabling our clients to focus entirely on their core business functions. Headquartered in Silesia, in the cities of Katowice and Rybnik, we proudly represent Polish excellence in the IT industry. Our mission extends beyond mere service provision; we aim to drive innovation while nurturing robust partnerships with our clients, ensuring their long-term success.
Integrations Supported
App Store
Facebook
Facebook Messenger
Gmail
Google Play
Instagram
Jira
Shopify
Slack
Trello
Integrations Supported
App Store
Facebook
Facebook Messenger
Gmail
Google Play
Instagram
Jira
Shopify
Slack
Trello
API Availability
Has API
API Availability
Has API
Pricing Information
$24 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Desk360
Company Location
United States
Company Website
desk360.com
Company Facts
Organization Name
Alan Systems
Date Founded
1999
Company Location
Poland
Company Website
www.alan-systems.com/en/
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
