Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Atera Reviews & Ratings
    1,986 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    222 Ratings
    Company Website
  • Addigy Reviews & Ratings
    260 Ratings
  • Auvik Reviews & Ratings
    668 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    4,660 Ratings
    Company Website
  • Site24x7 Reviews & Ratings
    1,169 Ratings
    Company Website
  • ManageEngine OpManager Reviews & Ratings
    1,685 Ratings
    Company Website
  • Domotz Reviews & Ratings
    281 Ratings
    Company Website
  • ClickUp Reviews & Ratings
    17,045 Ratings
    Company Website
  • Guardz Reviews & Ratings
    118 Ratings
    Company Website

What is DeskDay?

DeskDay is a modern, AI-powered PSA built for MSPs and IT Teams. It brings chat-based service desk, projects, billing, contracts, automation, reporting, and Helena AI assistant into one unified platform. With omnichannel end-user apps across Microsoft Teams, web, mobile, and desktop (and SMS and Slack on the way) DeskDay keeps every conversation, workflow, and decision in one place.

What is Datto SIRIS?

SIRIS safeguards client information across both servers and virtual machines. By utilizing two-factor authentication alongside the immutable Datto Cloud, it guarantees robust security. This comprehensive solution is specifically designed for backup and recovery in environments threatened by ransomware. Tailored for Managed Service Providers (MSPs), this cloud-first architecture delivers an integrated solution that encompasses both backup and Disaster Recovery as a Service (DRaaS), all managed through a secure, multi-tenant cloud portal. With its immutable backups and the trustworthy Datto Cloud, SIRIS stands as a formidable defense against ransomware attacks. Its innovative Patented Inverse Chain Technologyâ„¢ revolutionizes backup and recovery processes by allowing each incremental snapshot to serve as a complete recovery point. Moreover, concerns about accidentally or maliciously deleting backups are addressed with Cloud Deletion Defenseâ„¢, which provides a reliable method to recover what seems irretrievable, ensuring peace of mind for clients. This comprehensive approach not only enhances data security but also streamlines recovery efforts in critical situations.

Media

Media

Integrations Supported

Autotask PSA
Auvik
CloudRadial
Datto RMM
Datto Unified Backup
ESET PROTECT
Electric
Hudu
IT Glue
ITBoost
Level
Liongard
N-able N‑central
NinjaOne
N‑able N-sight RMM
N‑able Passportal
QuickBooks Enterprise
ScalePad
Smartsheet
Splashtop Remote Support

Integrations Supported

Autotask PSA
Auvik
CloudRadial
Datto RMM
Datto Unified Backup
ESET PROTECT
Electric
Hudu
IT Glue
ITBoost
Level
Liongard
N-able N‑central
NinjaOne
N‑able N-sight RMM
N‑able Passportal
QuickBooks Enterprise
ScalePad
Smartsheet
Splashtop Remote Support

API Availability

Has API

API Availability

Has API

Pricing Information

$79
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DeskDay

Date Founded

2021

Company Location

United States

Company Website

deskday.com

Company Facts

Organization Name

Datto, a Kaseya company

Date Founded

2007

Company Location

United States

Company Website

www.datto.com

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Recovery

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Disaster Recovery

Administration Policies
Bare-Metal Recovery
Encryption
Failover Testing
Flexible Data Capture
Multi-Platform Support
Multiple Data Type Support
Offline Storage

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Popular Alternatives

Popular Alternatives

ServiceDesk Plus MSP Reviews & Ratings

ServiceDesk Plus MSP

ManageEngine
BDRShield Reviews & Ratings

BDRShield

Vembu Technologies